Tanya Rouse
Kirkland,WA
Summary
Accomplished in enhancing patient care and support, during tenure at PeaceHealth St. John Medical Center showcasing proficiency in emergency medical procedures and exceptional interpersonal skills. Demonstrated expertise in CPR and vital signs monitoring, alongside a commitment to regulatory compliance and physician support, significantly contributed to optimizing patient outcomes and workplace efficiency. Diligent patient care within scope of practice, with comprehensive background in emergency medical care and hands-on patient support. Effectively managed fast-paced environments and contributed to timely and accurate delivery of critical services. Demonstrated strong skills in patient assessment and emergency procedures, enhancing team efficiency and patient outcomes.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Emergency Room Technician
PeaceHealth St. John Medical Center
11.2019 - 05.2024
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, and CPR.
- Liaised between nurses, physicians, patients and visitors.
- Provided exceptional service by maintaining a professional demeanor and exercising excellent interpersonal skills when interacting with patients, families, and colleagues alike.
- Quickly responded to codes and cardiac monitor alarms.
- Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
- Assisted with resuscitation, CPR, and emergency trauma procedures.
Nursing Department Scheduler
Christian Health Care Center
11.2014 - 11.2019
- Managed schedule for 200 employees in the nursing department ensuing that facility was fully staffed 24/7
- Managed cancellations or no-shows efficiently, proactively filling open slots with on call staff and managers
- Managed multiple schedules and prioritized tasks to meet demands of fast-paced work environment.
- Managed filing system, entered data and completed other clerical tasks.
- Resolved conflicts in scheduling or resource allocation quickly and professionally, minimizing disruptions to daily operations.
- Ensured compliance with HIPAA regulations while handling sensitive patient .
- Assisted in the training of new staff, sharing knowledge and best practices for efficient schedule management processes.
- Contributed to a positive work environment through effective communication and teamwork among administrative staff members.
- Coordinated with other departments to facilitate seamless operation and excellent patient care.
Office Manager
Rpm Limousine Service
01.2008 - 11.2014
- Managed all day to day operations of company
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Home Health Aide
Private Home
01.1999 - 11.2014
- Provided mobility assistance such as walking and regular exercising.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Improved patient well-being by providing compassionate and attentive personal care.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
District Manager
Crusin Coffee
01.1999 - 01.2008
- Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
- Demonstrated products to show potential customers benefits and advantages and encourage purchases.
- Managed revenue models, process flows, operations support and customer engagement strategies.
- Facilitated business by implementing practical networking techniques.
- Supervised various locations, enforcing high-quality standards of operation.
- Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities.
Nursing Assistant
Christian Healtcare Center
05.1996 - 01.1999
- Increased patient engagement by providing emotional support, companionship, and encouragement during challenging times.
- Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Documented care actions by completing records and logs in medical software system.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
Education
No Degree - General Pre Requisites
Bellingham Technical College
Bellingham, WAGED -
Lynden
Lynden, WA09-1996
Skills
- 12-lead EKG monitoring
- CPR
- Vital signs monitoring
- Emergency Medical Procedures
- Splinting Techniques
- Patient Transport
- Basic patient care
- Behavioral Health Care
- Wound Care
- Cardiac monitoring
- Regulatory Compliance
- Physician support
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
Timeline
Emergency Room Technician
PeaceHealth St. John Medical Center
11.2019 - 05.2024
Nursing Department Scheduler
Christian Health Care Center
11.2014 - 11.2019
Office Manager
Rpm Limousine Service
01.2008 - 11.2014
Home Health Aide
Private Home
01.1999 - 11.2014
District Manager
Crusin Coffee
01.1999 - 01.2008
Nursing Assistant
Christian Healtcare Center
05.1996 - 01.1999
- Basic Life Support (BLS) Certification - American Heart Association.
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
No Degree - General Pre Requisites
Bellingham Technical College
GED -
Lynden
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