Annette Church
Longview,WA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into new roles quickly while having a positive attitude. Ambitious and motivated to drive company success. Offering 30 years of related experience.
Overview
32
32
years of professional experience
Work History
Patient Access Representative
PeaceHealth St. John Medical Center
Longview, WA
02.2022 - Current
- Greeted patients and visitors in a courteous and professional manner.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
- Assisted with scheduling outpatient appointments.
Staffing Coordinator, Nursing Administration
PeaceHealth St. John Medical Center
Longview, WA
02.2021 - 02.2022
- Scheduling of nurse’s and CNA’s for ICU, Surgical, Medical, OB, ER, Psychiatric, units.
- Meet with House supervisor to ascertain current staffing needs.
- Maintain program and/or unit/department schedules.
- Complete payroll as assigned and assure accurate payroll function for caregivers.
Coordinating Manager/Human Resources Specialist
Another Option, Inc
Kelso, WA
03.2008 - 02.2021
- Managed client records and tracked all documentation.
- Ensuring homes are staffed appropriately, including hiring new staff when necessary
- Ensuring and approving work schedules are in compliance with staffing levels.
- Maintaining program in accordance with state licensing standards.
- Experience dealing with unhappy customers and helping resolve issues.
Program Manager of Residential Services
Lifeworks
Longview, WA
05.1992 - 02.2008
- Interacted with the residents' guardians on a continuous basis, keeping communication lines open and addressing concerns swiftly.
- Helped residents receive recommended services, including physical therapy and speech therapy.
- Participated in investigations regarding injuries and allegations of abuse, misconduct and discrimination and provided honest, thorough information.
- Organized schedules and assignments to maximize efficiency and program effectiveness.
Education
Diploma - Business Administration And Management
Trend Business College
Longview, WA1990
Skills
- Friendly, positive attitude
- Team building
- Problem resolution
- Customer service
- Issue and conflict resolution
- PPE use
- Organization
- First Aid/CPR trained
Timeline
Patient Access Representative
PeaceHealth St. John Medical Center
02.2022 - Current
Staffing Coordinator, Nursing Administration
PeaceHealth St. John Medical Center
02.2021 - 02.2022
Coordinating Manager/Human Resources Specialist
Another Option, Inc
03.2008 - 02.2021
Program Manager of Residential Services
Lifeworks
05.1992 - 02.2008
Diploma - Business Administration And Management
Trend Business College
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