Allera Brown
Richmond,VA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
5
5
years of professional experience
Work History
Patient Access Representative
VCU Health
06.2022 - 12.2022
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
- Stayed calm under pressure to and successfully dealt with difficult situations.
- Checked patients In&Out demonstrating flexibility and a strong commitment to quality patient care.
- Provided excellent customer service through active listening skills, understanding patient needs, and offering tailored solutions where applicable.
Self Employed
Self
09.2019 - Current
- Self-motivated, with a strong sense of personal responsibility
- Hair/Nails - providing excellent customer service and care to all customers
Education
High School Diploma -
Huguenot High School
Richmond Va 06.2020
Skills
- Customer Service
- Teamwork and Positive Attitude
- Strong multitasking
- Friendly, Positive Attitude
- Dependable and Responsible
- Excellent Communication
- Calm Under Pressure
- Active Listening
- Problem-Solving
Refrences
Robert brown
Brownrobert863@ yahoo.com | 8045128345
Timeline
Patient Access Representative
VCU Health
06.2022 - 12.2022
Self Employed
Self
09.2019 - Current
High School Diploma -
Huguenot High School