Seeking an opportunity that offers growth and professional challenges utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Inside Sales Manager
Laredo Discount Metals
03.2018 - Current
Liaised with clients via email or phone to identify and address needs, growing existing accounts through cross-selling.
Updated accounts and maintained long-term relationships with clients.
Improved customer retention rates by addressing client concerns promptly and providing tailored solutions.
Worked with vendors to schedule daily pickups and weekly deliveries.
Coordinated driver dispatch to accomplish daily delivery requirements.
Managed purchase order processing from initiation to completion, verifying accuracy at each stage to prevent errors or delays in fulfillment.
Conducted regular audits of inventory levels to identify discrepancies and implement corrective actions as needed.
Maintained a safe work environment by enforcing strict adherence to safety regulations and protocols.
Administrative Assistant
Highland Lakes Ammunition
11.2015 - 10.2016
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Inside Sales Representative
MRC Global
01.2015 - 11.2015
Answered customers' questions regarding products, prices, and availability.
Increased sales revenue by building strong relationships with clients, such as Conoco Phillips, Marathon, Murphy, and Statoil.
Determined needs, delivered solutions, and overcame objections through consultative selling skills.
Education
Associate of Applied Science - Medical Office Computer Specialist
Texas Vocational Schools
Victoria, TX
08.2008
Skills
Self Motivated
Account Management
Time Management
Customer Complaint Resolution
Data Confidentiality
Customer Order Management
Shipping Documentation
Transportation Coordination
Accounting principles knowledge
Timeline
Inside Sales Manager
Laredo Discount Metals
03.2018 - Current
Administrative Assistant
Highland Lakes Ammunition
11.2015 - 10.2016
Inside Sales Representative
MRC Global
01.2015 - 11.2015
Associate of Applied Science - Medical Office Computer Specialist