Tanya Schuitema

I operate at the intersection of strategy and originality, ensuring that each piece of content supports the current focus of the brand objectives while engaging with a specific audience. I conduct research to learn more about current trends, developments, and perceptions about worldly events, and then contextualizing the information into my work so that I am able to prepare well-structured drafts using digital publishing platforms.

• Operated cash register and accurately processed payments, returns, and exchanges
• Maintained cleanliness of the checkout area by cleaning counters, shelves and windows
• Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
• Demonstrated excellent customer service skills while interacting with customers in a friendly manner

• Ensured compliance with industry regulations related to advertising standards
• Created content for websites, blogs, newsletters, emails, press releases and social media platforms
• Developed marketing campaigns to increase brand awareness and grow customer base
• Identified target audiences and developed effective strategies to reach them
• Organized special events to promote products and services to potential customers

• Developed strong working relationships with customers and staff
• Efficiently managed multiple tasks simultaneously while maintaining a professional demeanor
• Demonstrated excellent customer service skills by efficiently responding to requests in a timely manner
• Handled cash drawer accurately throughout shift including opening and closing out register each day
• Utilized problem solving skills to resolve customer complaints in a courteous manner
• Trained new staff on proper bartending techniques including mixing drinks, pouring beer, stocking liquor shelves and handling cash transactions
• Adhered to all company policies and procedures regarding alcohol consumption and serving laws
• Assessed bar inventory and completed requisition sheets to restock supplies
• Utilized strong salesmanship skills to upsell drinks and appetizers
• Collaborated with management team on marketing strategies aimed at increasing revenue opportunities within the bar area

• Evaluated employee progress throughout the course of their training period, making changes as needed
• Provided individualized coaching and feedback to help develop employees' skillsets
• Incorporated innovative methods into the training program designed to improve outcomes and increase efficiency
• Assisted in resolving customer complaints by providing solutions that exceeded expectations
• Traveled to multiple states for the company to assist in opening new store locations