Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Tanya Tirado

Chula Vista,CA

Summary

Driven Sole Proprietor in Sales and Marketing, adept in Business Development and Customer Relations, significantly enhanced client satisfaction and business growth. Leveraged negotiation skills and marketing strategies for optimal pricing and increased profitability. Excelled in building strong client relationships and financial management, showcasing a proven track record of success and professionalism in self-employment. Driven Small Business Owner with excellent business acumen, creativity and leadership skills. Offers advanced experience in developing marketing strategies, identifying business opportunities and generating sales in industry.

Overview

9
9
years of professional experience

Work History

Sole Proprietor in Sales and Marketing

Self Employed
05.2018 - Current
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed strong professional relationships with clients, leading to repeat business and referrals.
  • Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
  • Implemented marketing strategies that effectively promoted services and attracted new clients.
  • Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
  • Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
  • Demonstrated product presentations to prospective customers to showcase features, benefits and value.
  • Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
  • Promoted business via social media to generate leads and maximize brand identity.
  • Interacted well with customers to build connections and nurture relationships.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Sales Associate

Tufesa
05.2015 - 04.2017
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Applied Science - Business Management

Southwestern College
Chula Vista, CA
05.2024

Skills

  • Business Development
  • Business Management
  • Small business operations
  • Negotiation
  • Business growth and retention
  • Business marketing
  • Customer Relations
  • Finance and Accounting Oversight
  • Marketing Strategies
  • Customer Service

Languages

Spanish
Native or Bilingual

Timeline

Sole Proprietor in Sales and Marketing

Self Employed
05.2018 - Current

Sales Associate

Tufesa
05.2015 - 04.2017

Associate of Applied Science - Business Management

Southwestern College

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Tanya Tirado