Tanya S Trudeau
Churchville,NY
Summary
Regulatory compliance professional with a strong record of success in maintaining and enforcing compliance standards. Known for fostering collaborative teamwork and consistently achieving results. Highly adaptable to dynamic regulatory environments, with expertise in risk management, policy creation, and regulatory analysis.
Overview
19
19
years of professional experience
Work History
Dental Lab Technician
Hybrid Dental Laboratory
11.2021 - Current
- Wax up dentures and Hybridge implants
- Process dentures and Hybridge implants in acrylic
- Process surgical guides and CDI guides
- Duplicate and articulate occlusion guides
- Completed detailed models of patients' mouths to create accurate devices.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Placed tooth models on apparatus mimicking bites and movement of patients' jaw to evaluate functionality of models.
Medical Assistant
Wellnow Urgent Care
12.2021 - 08.2023
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Clinical Trials Specimen Management Technician
ACM Global Laboratories
10.2020 - 06.2021
- Accurately enter patient demographics and test information into databases
- Document discrepancies and initiate action items as needed
- Prepare, maintain and log location of specimens in database
- Distribute specimens to appropriate departments for prompt analysis
Quality Inventory Control Specialist
Coopervision
07.2019 - 10.2020
- Inspect product for damage/expiration and manage accordingly to ensure quality
- Restock warehouse picking area of low stock or mispacked items in a timely manner
- Conduct semi-annual cycle counts of all product within warehouse
- Operate a man-up to complete cycle counts and restock locations
Instructor II
American Red Cross
08.2012 - 11.2018
- Promoted an environment encouraging regulatory compliance, excellent customer service, problem solving, and accountability from all employees
- Ran reports and determined staff operational needs in collaboration with Operations Managers
- Supported Quality Assurance and Problem Management departments by answering procedural questions for accuracy/compliance, and interpreting data for internal and regulatory auditors such as FDA, NYSDH, and AABB
- Performed staff duties at blood drives when short staffed and at overflow times
- Assisted with Supervisor responsibilities as needed
Regulatory Supervisor, Whole Blood and Apheresis
American Red Cross
05.2006 - 08.2012
- Complex project management entailing the assignment of critical tasks to multiple departments/divisions, establishment of timelines, and oversight of progress to ensure successful completion
- Coaching of staff, supervision of training, and performance of staff evaluations and discipline
- Uphold a culture of strict compliance to policies and procedures to ensure Safety, Quality, Identity, Purity, and Potency (SQuIPP) was followed while working with the Quality Assurance and Problem Management teams through review of issues to establish root cause and necessary corrective actions
- Facilitated weekly departmental meetings to determine needs, new documentation, and discuss current problems
- Assisted with Supervisor responsibilities as needed
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Education
Associate Degree of Science - Medical Laboratory Technology
Clinton Community College
Plattsburgh, NY05.1995
Skills
- Team Leadership
- Effective Listening
- Adept Issue Management
- Thoroughness in Work Processes
- Proficient in Meeting Deadlines
- Concise Professional Writing
Timeline
Medical Assistant
Wellnow Urgent Care
12.2021 - 08.2023
Dental Lab Technician
Hybrid Dental Laboratory
11.2021 - Current
Clinical Trials Specimen Management Technician
ACM Global Laboratories
10.2020 - 06.2021
Quality Inventory Control Specialist
Coopervision
07.2019 - 10.2020
Instructor II
American Red Cross
08.2012 - 11.2018
Regulatory Supervisor, Whole Blood and Apheresis
American Red Cross
05.2006 - 08.2012
Associate Degree of Science - Medical Laboratory Technology
Clinton Community College
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