Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tanya Warren

Asheville,NC

Summary

Dynamic leader with a proven track record, adept in operations management and talent development. Excelled in fostering cross-functional collaboration and strategic planning, significantly enhancing team performance and client satisfaction. Skilled in troubleshooting, with a knack for driving profitability and exceeding performance targets.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Senior Manager

Outback Steakhouse
11.2023 - Current
  • Provided strong leadership to enhance team productivity and morale.
  • Led cross-functional teams to achieve project milestones and deliver high-quality results.
  • Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
  • Improved team performance by providing comprehensive training and fostering a collaborative work environment.
  • Mentored junior staff members for skill development and career progression within the organization.
  • Conducted performance evaluations, compensations and hiring to maintain appropriate staffing requirements.
  • Executed appropriate staffing and budgetary plans to align with business forecasts.
  • Consistently met or exceeded annual performance targets set by senior leadership.
  • Lead my team to provide insight and support to improve our food safety knowledge and awareness.


General Manager

Sage Meadows Country Club
04.2016 - 09.2023
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Plan and organized banquets, wine dinners all special occasions and golf tournaments.
  • Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.

Service Manager

Texas Roadhouse
06.2000 - 08.2010
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved marketing to attract new customers and promote business.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Education

Certified Dietary - Certified Dietary

Black River Technical
Paragould, AR
06-2016

Skills

  • Talent development
  • Developed a top performing team that consistently provided new leaders
  • Cross-functional collaboration
  • Operations management
  • Cross-functional team coordination
  • Troubleshooting and problem resolution
  • Strategic planning
  • Task delegation
  • Schedule management

Certification

Serve Safe

Timeline

Senior Manager

Outback Steakhouse
11.2023 - Current

General Manager

Sage Meadows Country Club
04.2016 - 09.2023

Service Manager

Texas Roadhouse
06.2000 - 08.2010

Certified Dietary - Certified Dietary

Black River Technical

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Tanya Warren