Tanya Woolfolk
Bowie,Maryland
Summary
Seasoned professional experienced in handling intricate IT projects. Adept at guiding cross-functional teams, meeting project deadlines, and synchronizing tech solutions with organizational objectives. Emphasizes collaboration, adaptability, and result-oriented strategies. Skilled in project scheduling, risk assessment, and communicating with stakeholders. Recognized for dependability and adaptability in fast-paced settings.
Overview
14
14
years of professional experience
1
1
Certification
Work History
IT Project Manager
By Light (NSF)
03.2021 - Current
- Leads diverse IT projects, including Cloud Migrations, Lifecycle Replacements, Zero-Trust implementations, Interagency Collaboration Initiatives, and AWS Secure Configuration Environments.
- Successfully migrated applications from end-of-life hardware, saving the agency tens of thousands of dollars in extended support costs.
- Assists federal customers with license renewals, product evaluations, and SOW development.
- Utilizes ServiceNow Hardware Asset Management module to help organizations meet compliance benchmarks.
- Developed multi-year project schedules and tracked project performance to completion within scope, schedule, and budget.
- Manages changes to project scope, schedule, and costs using established verification techniques.
- Implemented risk mitigation strategies to minimize potential issues impacting project deadlines or budgets.
- Managed cross-functional teams (40+) to ensure efficient allocation of resources and successful project completion.
- Built and maintained strong relationships with stakeholders, increasing trust and collaboration on future projects.
- Managed budgets for multiple projects concurrently, tracking expenses and reallocating resources as needed to stay within budget constraints.
Network Operator / Aws Sysops Administrator
ActioNet/HGSNet (DOD - NBIS)
08.2019 - 03.2021
- Managed planning, deployment, and maintenance of AppDynamics within the AWS cloud
- Deployed production packages for large-scale system sprints within the AWS cloud
- Created SOPs and checklists for system monitoring efforts within the AWS cloud environment
- Conducted remediation planning for ACAS (IAVA), finding mitigation tasks for Red Hat 7 and Windows ec2 systems
- Monitored AWS CloudWatch, Cloud Trail, and NAGIOS for evidence of system issues during routine operations and troubleshooting efforts
- Coordinated and facilitated networking troubleshooting efforts between internal and external programs across DOD entities
- Maintained AWS EC2 instances and the services supported by in-production environments
- Created and maintained local patching repos for the entire program
- Built/configured systems and services within the AWS ecosystem (EC2, S3, RDS, CloudFormation, VPC, and other AWS services)
IT Project Manager/Change Manager/Vulnerability Manager
ActioNet (MCC)
05.2014 - 07.2019
- Delivered technical and process presentations to government clients, including C-level staff, communicating complex concepts and strategies
- Oversaw security vulnerability remediation projects for systems hosted in the AWS cloud and on-premises, ensuring timely resolution and risk mitigation
- Provided project management leadership for ServiceNow CMDB and Change Management projects, overseeing all aspects of planning, execution, and delivery
- Collaborated with ISSOs to support developing and renewing Authority to Operate (ATO) certifications for various IT systems, ensuring compliance with security standards
- Managed and facilitated the MCC OCIO Change Management process using the ITIL v3 process model, ensuring smooth transitions and minimal disruption to operations
- Coordinated with federal and contractor stakeholders to ensure that the Change and security management processes met or exceeded expectations, fostering collaboration and alignment
- Leveraged Tenable Security Center for IT security scans and reporting, utilizing dashboards to provide insights into security posture and compliance status
- Developed executive and component-level dashboards in Power BI and ServiceNow, visually illustrating project status and the organization's security compliance levels to key stakeholders
ITIL Service Transition Team Lead
ActioNet (DOD - DISANet)
03.2011 - 05.2014
- Led a team supporting ITIL process areas, including Change Management, Configuration Management, Asset Management, and Knowledge Management for the government agency division, ensuring alignment with organizational objectives and compliance with best practices
- Spearheaded the development of a comprehensive requirements document for the organization's Configuration Management System (CMS), which facilitated the effective management and control of configuration items
- Designed and implemented Key Performance Indicators (KPIs) for Service Transition process areas under ITIL v3, enabling performance measurement and continuous improvement efforts
- Facilitated weekly directorate-level Change Advisory Board meetings, fostering collaboration and ensuring timely review and approval of proposed changes
- Managed asset tracking activities, including servers, desktops, network infrastructure devices, and software licenses, through the Configuration Management System, ensuring accuracy and compliance with asset management policies
- Supported federal leadership with securing enterprise license agreements
- Provided managerial and supervisory support, including approving timecards and days off, conducting performance feedback sessions, assisting team members with day-to-day activities, interviewing prospective staff, and addressing team member issues and concerns
Education
Bachelor of Science -
Howard University
Washington, DCSkills
- Project Management (PMP)
- Cloud Migrations (AWS Certified)
- Vulnerability Management (CompTIA Security)
- Secure Baseline Development (DISA STIGS, CIS Benchmarks)
- Compliances and Standards (NIST, FISMA, FIPS 140-2, FedRamp)
- IT Change Management
- IT Asset Management
- Process Improvement (iTIL v4 Certified)
- Agile and Scrum (sAFe Agile Certified, Certified Scrum Master, Certified Product Owner)
- Zero Trust (Identity Management)
- Risk management
- IT infrastructure management
- Root-cause analysis
Certification
- Master Certificate, Project Management, 2004, ESI/GWU/Motorola University
- PMP Certified, 05/01/09, 2024
- CompTIA Security+, 2023
- ITIL Service Offerings and Agreements (SOA), 2013
- SAFe Agile - Leading SAFe Course (6.0), 3024
- AWS Cloud Practitioner, 2019
- AWS Solutions Architect Associate, 2023
- ITIL v4 Foundations, 2022
- Certified Scrum Master (CSM), 2022
- Certified Product Owner (CPO), 2022
Clearances
Public Trust, DOD Secret
Timeline
IT Project Manager
By Light (NSF)
03.2021 - Current
Network Operator / Aws Sysops Administrator
ActioNet/HGSNet (DOD - NBIS)
08.2019 - 03.2021
IT Project Manager/Change Manager/Vulnerability Manager
ActioNet (MCC)
05.2014 - 07.2019
ITIL Service Transition Team Lead
ActioNet (DOD - DISANet)
03.2011 - 05.2014
Bachelor of Science -
Howard University
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