Ta'Nyaha Keith
Columbia,SC
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
Walgreens
Columbia, SC
08.2024 - Current
- Greeted customers and provided friendly customer service.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
AGENT
Transworld System Inc
Lake Forest, IL
03.2024 - 08.2024
- Provided technical support to customers by responding to inquiries and resolving issues in a timely manner.
- Maintained accurate records of customer interactions and transactions.
- Investigated customer issues and escalated complex problems when necessary.
- Demonstrated excellent problem-solving skills when dealing with difficult customers.
TEACHER ASSISTANT
Alexander Elementary School
Greenville, SC
09.2023 - 01.2024
- Organize the classroom to promote a healthy learning environment
- Mentor distracted or upset students to help them focus
- Delivered personalized educational, behavioral, and emotional
- Support to individual students to enable positive learning
- Outcomes
- Responded to student needs and questions promptly
- Supported student learning objectives through personalized and
- Small group assistance
- Supported classroom activities, tutoring, and reviewing work
CASHIER/MANAGER
Piggly Wiggly
Hartsville, SC
04.2021 - 01.2024
- Managed and trained cashiers on proper cash handling procedures.
- Performed regular reconciliation of cash drawers to ensure accuracy of funds.
- Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
- Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
Education
BACHELOR OF SCIENCE - PSYCHOLOGY AIM INTO MASTER'S
Walden University
Minneapolis, MN10-2026
BACHELOR OF SCIENCE - PSYCHOLOGY
Furman University
Greenville, SC05-2026
Skills
- Lesson planning Conflict
- Resolution Critical thinking
- Individualized instruction
- Classroom management Written
- Communication Student
- Engagement Special education
- Technology integration Parent-
- Teacher communication Data
- Collection Data Entry Telephone
- Etiquette
Timeline
Customer Service Representative
Walgreens
08.2024 - Current
AGENT
Transworld System Inc
03.2024 - 08.2024
TEACHER ASSISTANT
Alexander Elementary School
09.2023 - 01.2024
CASHIER/MANAGER
Piggly Wiggly
04.2021 - 01.2024
BACHELOR OF SCIENCE - PSYCHOLOGY AIM INTO MASTER'S
Walden University
BACHELOR OF SCIENCE - PSYCHOLOGY
Furman University
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