Tanya Yvette Tyson
Slip In Foodmart Inc
Highland
16
years of professional experience
Accomplished Store Manager known for strong problem-solving skills and effective multitasking abilities. Successfully resolved customer complaints and improved operational processes, contributing to enhanced customer loyalty and store performance.
Work History
Store Manager
4 Years 1 Month- Managed daily operations, ensuring efficient store performance and customer satisfaction.
- Supervised staff schedules, optimizing labor allocation to meet peak service demands.
- Managed inventory control, cash control, and store opening and closing procedures.
- Implemented inventory control measures, reducing shrinkage and maintaining stock levels.
- Resolved customer complaints promptly, improving overall shopping experience and loyalty.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Trained new employees on company policies and customer service standards for improved compliance.
General Manager
9 Years- Directed operational strategies to enhance overall restaurant performance and customer satisfaction.
- Implemented training programs to develop staff competencies, fostering a high-performance team culture.
- Analyzed sales data to identify trends, informing strategic decisions for menu optimization and promotions.
- Oversaw inventory management processes, ensuring efficient stock control and minimizing waste.
- Developed and maintained relationships with suppliers to enhance product quality and cost-effectiveness.
- Monitored compliance with health and safety regulations, ensuring a safe environment for customers and staff.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Assistant Lead
8 Months- Mentored junior team members, fostering professional growth and skill development.
- Initiated quality assurance measures that resulted in improved patient satisfaction ratings within the facility.
- Ensured compliance with company policies, procedures, and regulatory requirements through diligent oversight of day-to-day operations.
- Improved overall team performance by identifying areas for improvement and providing constructive feedback.
Kitchen Manager
1 Year 10 Months- Oversaw daily kitchen operations, ensuring compliance with health and safety regulations.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Trained and mentored kitchen staff, fostering a collaborative team environment.
- Streamlined food preparation processes, improving service speed and quality standards.
Education
High School Diploma
- Business Administration
Skills
Customer service
Problem-solving
Customer relations
Multitasking and organization
Timeline
Store Manager
Slip In Foodmart Inc
04.2022 - 05.2026Read More
General Manager
Wendy’s Starboard
04.2013 - 04.2022Read More
Assistant Lead
Virginia Center for Behavioral Rehabilitation
06.2012 - 02.2013Read More
Kitchen Manager
Herb Cottage
08.2010 - 06.2012Read More
Morris High School
High School Diploma
Read More
St. Peter’s College
from Business Administration
Read More