Tanyiah Lansey
Hollywood,USA
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge. Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
6
6
years of professional experience
Work History
Receptionist
Monarch Holistic & Wellness Services
09.2025 - Current
- Managed front desk operations, ensuring smooth client check-in and appointment scheduling.
- Assisted clients by providing information about services and addressing inquiries effectively.
- Maintained organized filing systems for client records and appointment logs.
- Coordinated communication between clients and wellness practitioners to streamline service delivery.
- Utilized scheduling software to optimize appointment management and resource allocation.
- Processed payments and maintained accurate financial records for transactions.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Resolved customer problems and complaints.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Responded to inquiries from callers seeking information.
- Answered central telephone system and directed calls accordingly.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
- Corresponded with clients through email, telephone, or postal mail.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Student Assistant
South Broward High School
10.2021 - 06.2022
- Supported administrative staff with various tasks, demonstrating ability to work independently and collaboratively.
- Organized files for easy retrieval of information, highlighting attention to detail and accuracy.
- Maintained office supplies inventory, exhibiting strong problem-solving capabilities.
- Worked and managed multiple tasks to meet established deadlines.
- Supported teachers by taking attendance, distributing materials and helping with classroom management.
- Assisted teacher with lesson planning and student evaluations.
Staff Member
Boys & Girls Club
06.2019 - 08.2019
- Worked under guidance of leadership and alongside other staff members to meet organizational goals.
- Managed time by effectively prioritizing urgent tasks.
- Collaborated with other staff members to achieve daily, weekly, and monthly targets.
- Executed tasks assigned by team leader or manager on schedule and to highest standard.
Education
Certification - Cosmetology Business
Sheridan Technical College
Hollywood, Florida06.2023
Skills
- File Coordination
- Project Management
- Group and Individual Instruction
- Organization skills
- Data entry
- Telephone skills
- Verbal and written communication
- Customer/Client relations
- Appointment scheduling
- Data inputting
Timeline
Receptionist
Monarch Holistic & Wellness Services
09.2025 - Current
Student Assistant
South Broward High School
10.2021 - 06.2022
Staff Member
Boys & Girls Club
06.2019 - 08.2019
Certification - Cosmetology Business
Sheridan Technical College