Tanzania Wallace
Mesquite
Summary
Diligent and attentive cafeteria monitor with a proven track record of ensuring a safe and orderly dining environment for students. Skilled in monitoring behavior, enforcing rules and safety regulations, and resolving conflicts effectively. Excellent communication and interpersonal skills to interact with students, staff, and parents in a professional and courteous manner. Committed to promoting a positive and inclusive cafeteria atmosphere conducive to student well-being and academic success.
Overview
10
10
years of professional experience
Work History
Teacher's Assistant
Thompson Elementary School
Mesquite
08.2023 - 04.2026
- Assisted teachers with classroom management and student engagement activities.
- Supported individualized instruction for students with diverse learning needs.
- Organized classroom materials and resources for effective lesson delivery.
- Implemented educational games to promote learning in a fun environment.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
Cafeteria Monitor
Gentry Elementary
Mesquite
08.2023 - 08.2024
- Assisted with meal distribution, cleanliness, and overall cafeteria operations as needed.
- Enforced school rules and cafeteria policies to ensure a positive dining experience for students and staff.
- Oversaw student behavior and maintained a safe and orderly environment in the cafeteria during lunch periods.
- Participated in training sessions and staff meetings to stay updated on school policies and procedures related to cafeteria supervision.
- Collaborated with school administrators and teachers to address any behavioral issues or concerns in a timely and effective manner.
Activities Director
Royse City M.L
Rockwall
04.2022 - 05.2022
- Developed and implemented a diverse range of engaging activities and programs for residents in a senior living community.
- Oversaw a team of activity coordinators, ensuring all events and outings were well-planned and executed smoothly.
- Managed budget and resources to optimize the quality and quantity of activities offered.
- Maintained documentation and records to track participation and evaluate the success of various programs.
Customer Service Representative
Deca Dental
Dallas
10.2021 - 03.2022
- Provided exceptional customer service by promptly responding to inquiries and resolving issues to ensure customer satisfaction.
- Managed a high volume of inbound calls and emails in a timely manner while maintaining a professional and positive attitude.
- Built strong relationships with customers through active listening, empathy, and personalized solutions to meet their needs.
- Collaborated with cross-functional teams to address customer concerns and improve overall service delivery.
- Utilized CRM software to accurately document interactions, track customer issues, and follow up on resolutions.
Garland Nursing And Rehabilitation
Garland
06.2016 - 08.2021
- Managed a team of activity coordinators, providing training and guidance to ensure high-quality programming.
- Developed and implemented engaging recreational programs and events for residents, improving overall satisfaction and participation rates.
- Collaborated with other departments to integrate activities into overall resident care plans, enhancing overall well-being and socialization.
- Organized and oversaw successful outings and excursions for residents, fostering community engagement and enrichment.
Skills
- Recreational program development
- Event planning
- Collaboration
- Activity integration
- Community engagement
- Customer service
- Team leadership
- Multitasking
- Adaptability
- Problem solving
- Critical thinking
- Project management
Timeline
Teacher's Assistant
Thompson Elementary School
08.2023 - 04.2026
Cafeteria Monitor
Gentry Elementary
08.2023 - 08.2024
Activities Director
Royse City M.L
04.2022 - 05.2022
Customer Service Representative
Deca Dental
10.2021 - 03.2022
Garland Nursing And Rehabilitation
06.2016 - 08.2021