TAOFEEQ A. AYILARA
Avon,Indiana
Summary
Dedicated and client-focused Case Manager with strong experience supporting individuals through comprehensive care coordination, resource linkage, and individualized service planning. Adept at evaluating client needs, managing caseloads, and collaborating with healthcare providers, social service agencies, and multidisciplinary teams to ensure quality support and continuity of care. Skilled in crisis response, client advocacy, and maintaining thorough, confidential records in accordance with organizational and regulatory guidelines. Recognized for building trusting relationships, promoting client well-being, and delivering compassionate, outcome-driven support to diverse populations.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Program Support Specialist
Joy Care
Indiana
02.2025 - Current
- Assisted clients with daily activities, program participation, and supportive care
- Coordinated appointments and connected clients with community resources
- Collaborated with staff, providers, and families to support client needs
- Monitored client progress and communicated important updates
- Maintained accurate, confidential documentation and records
- Provided guidance and support during crisis or challenging situations
Client Support Specialist
Amenity Home Care
Indiana
03.2014 - 01.2025
- Conducted client intake and assessed needs
- Provided direct client support and resolved issues
- Coordinated services and connected clients to resources
- Maintained accurate and confidential documentation
- Monitored interactions and followed up
- Acted as liaison between clients and teams
- Assisted clients in navigating services
- Handled escalations with professionalism
Care Coordinator
Res Care
Indiana
04.2011 - 01.2014
- Conducted client intake assessments and assisted with individualized care planning
- Coordinated referrals, appointments, and ongoing support services
- Served as a liaison between clients, healthcare providers, and support teams
- Maintained accurate documentation while ensuring compliance with organizational standards
- Monitored client progress to promote continuity and quality of care
- Helped clients overcome barriers to accessing services and resources
- Escalated urgent concerns appropriately to ensure client safety and timely intervention
- Supported compassionate, client-centered care and advocacy initiatives
Education
Higher National Diploma - Insurance
The Lagos State Polytechnic
NigeriaGED - undefined
Metropolitan College
NigeriaSkills
- Case Management & Service Coordination
- Client Intake, Assessment & Support Planning
- Advocacy & Resource Navigation
- Crisis Response & Intervention
- Progress Monitoring & Follow-Up Care
- Documentation, Reporting & Case Notes
- Confidentiality, Compliance & Regulatory Standards
- Interpersonal & Communication Skills
- Critical Thinking & Problem Resolution
- Organization, Prioritization & Time Management
Certification
Certified Community Service & Volunteer Engagement
Timeline
Program Support Specialist
Joy Care
02.2025 - Current
Client Support Specialist
Amenity Home Care
03.2014 - 01.2025
Care Coordinator
Res Care
04.2011 - 01.2014
GED - undefined
Metropolitan College
Higher National Diploma - Insurance
The Lagos State Polytechnic