Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Tapp Langley

Tapp Langley

Little Rock,AR

Summary

Dedicated and compassionate professional with 5 years of experience in childcare, customer service, and behavioral intervention. Skilled in creating engaging activities, providing direct therapy, and tracking client progress. Known for strong communication, leadership, and mentoring abilities, and currently pursuing a Master's degree in Counseling.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Nanny

Anna and Brad Anderson
11.2024 - Current
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Built positive and nurturing environments to support child social and emotional growth.
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Played games, worked on puzzles, and read books to young children.
  • Engaged with children on age-appropriate level.

Registered Behavior Technician (RBT)

Inner Circle Autism Network
03.2024 - 10.2024
  • Implemented behavior intervention plans for clients with autism under BCBA supervision, using ABA techniques
  • Tracked and documented client progress, collaborated on individualized treatment goals, and trained new RBTs

Customer Service Representative

Paschal Air, Plumbing & Electric
09.2022 - 03.2023
  • Provided exceptional customer service, handled high call volumes, and resolved complex issues to enhance customer satisfaction

Lead After School Teacher

Donald W. Reynolds Boys and Girls Club SKC
02.2022 - 09.2022
  • Developed and facilitated after-school activities, providing a fun and safe environment for children
  • Coordinated and led summer camp activities and the SKC summer musical

Phone Center Representative

Rick's Bakery
09.2020 - 11.2021
  • Assisted customers via phone, handled email correspondence, and provided creative solutions to improve customer experience

Hostess

Dizzy's Gypsy Bistro
06.2020 - 08.2020
  • Greeted and seated customers, assisted servers, and maintained a clean, welcoming environment

Teaching Assistant (Summer Camp Intern)

Nashville Children's Theatre
05.2019 - 08.2019
  • Supported professional teaching artists, led theater activities for ages 4-18, and facilitated camp shows

Nanny

Private Family
05.2018 - 08.2019
  • Provided nurturing care and entertainment for children, including excursions, meals, and activities

Administrative Assistant (Children and Youth Ministry)

Belle Meade UMC
09.2018 - 05.2019
  • Supported administrative needs, created bulletin boards, managed spreadsheets, and oversaw front desk operations

Education

Master's - Counseling

Harding University
04.2025

Bachelor's - Psychology

University of Arkansas
Fayetteville, AR
12.2023

Skills

  • Applied Behavior Analysis (ABA)
  • Autism support
  • Toddler care
  • Activity facilitation
  • Customer relations
  • Complaint resolution
  • Adaptability under pressure
  • Phone & email correspondence
  • Team training
  • Mentoring
  • Leadership skills
  • Data collection
  • Excel
  • Word
  • PowerPoint
  • Front desk operations
  • Organizational skills
  • Creative thinking
  • Writing
  • Proofreading
  • Tutoring
  • Teaching
  • Routine adherence
  • Valid Driver's license
  • Homework assistance
  • Cheerful and energetic
  • Superior communication skills
  • Friendly
  • Approachable
  • Dependable
  • Activity and event planning
  • Enrichment activities

Certification

  • Registered Behavior Technician (RBT) Certification
  • First Aid Certification
  • Driver's License

Timeline

Nanny

Anna and Brad Anderson
11.2024 - Current

Registered Behavior Technician (RBT)

Inner Circle Autism Network
03.2024 - 10.2024

Customer Service Representative

Paschal Air, Plumbing & Electric
09.2022 - 03.2023

Lead After School Teacher

Donald W. Reynolds Boys and Girls Club SKC
02.2022 - 09.2022

Phone Center Representative

Rick's Bakery
09.2020 - 11.2021

Hostess

Dizzy's Gypsy Bistro
06.2020 - 08.2020

Teaching Assistant (Summer Camp Intern)

Nashville Children's Theatre
05.2019 - 08.2019

Administrative Assistant (Children and Youth Ministry)

Belle Meade UMC
09.2018 - 05.2019

Nanny

Private Family
05.2018 - 08.2019

Bachelor's - Psychology

University of Arkansas

Master's - Counseling

Harding University
Tapp Langley