Taquilla Holton
Milwaukee,WI
Summary
Friendly customer service representative committed to provide high-quality service and developing customer relationships. To provide compassionate, patient-focused care to individuals in need of personal assistance in person or on calls. Authorized to work in the US for any employer
Overview
10
10
years of professional experience
1
1
Certification
Work History
Cook
Speedway
11800 W Sliver Spring Dr
03.2025 - Current
- Prepared diverse menu items to meet customer preferences and dietary needs.
- Maintained high standards of food safety and sanitation in kitchen operations.
- Collaborated with kitchen staff to ensure efficient meal service during peak hours.
- Trained new team members on food preparation techniques and kitchen protocols.
Caregiver
Terova Senior Living
Milwaukee, WI
09.2022 - 02.2024
- Facilitated improved patient independence through dedicated support in daily tasks. Fostered a caring atmosphere for patients with disabilities and mental health concerns. Executed personal care services, ensuring comfort and dignity during bathing, dressing, feeding, and medication management.
Delivery Driver
Amazon
Milwaukee, WI
06.2020 - 07.2022
- Delivered various items to multiple addresses using diverse routes. Followed designated routes and adhered to time schedules. Loaded, unloaded, prepared, inspected, and operated delivery vehicles while addressing customer calls and resolving concerns.
Call Center Representative
JCPenney
Milwaukee, WI
10.2019 - 04.2020
- Achieved high customer satisfaction by effectively managing phone inquiries and driving product sales. Optimized order processing and resolved customer issues through thorough research and analysis. Resolved billing discrepancies and corrected payment errors, contributing to improved financial accuracy.
Caregiver
Mission Creek
Waukesha, WI
03.2016 - 08.2019
- Cultivated a supportive environment for residents through dedicated companionship. Facilitated assistance and motivation for memory care residents in daily tasks, including dining, recreational activities, personal grooming, and medication management.
Education
High School Diploma - Basic Studies
Cedar Grove High School
Atlanta, GA06.2000
Skills
- Senior Care
- Strong analytical and problem-solving skills
- Ability to work under pressure
- Self-motivated
- Customer Service
- Proficient in Microsoft Office
- Hospice Care
- Order Entry
- Caregiving
- Hospital Experience
- Home Care
- Meal Preparation
- Memory Care
- Driving
Certification
- Class A
- Expires: June 2027
- State: WI
- Business Clerical
- August 2000 to Present
- Including word processing, typing, calculating, invoicing, billing, checking and receiving also answering phone calls for appointment scheduling.
- First Aid Certification
- Driver's License
- CPR Certification
Timeline
Cook
Speedway
03.2025 - Current
Caregiver
Terova Senior Living
09.2022 - 02.2024
Delivery Driver
Amazon
06.2020 - 07.2022
Call Center Representative
JCPenney
10.2019 - 04.2020
Caregiver
Mission Creek
03.2016 - 08.2019
High School Diploma - Basic Studies
Cedar Grove High School