Yamyah Brinson
Decatur,GA
Summary
Hi my name is yamyah and looking for a job that needs a hard worker because I believe I am ready to find my career and work hard to improve every day
I am highly dedicated and always strive to perform at my best in every task I undertake. I am capable of being incredibly detail-oriented according to your requirements. I am fully committed to achieving my goals and maintaining a high level of focus. I am very approachable and have excellent interpersonal skills, which allows me to easily get along with my colleagues. I am physically fit and capable of handling heavy lifting, prolonged standing, and even running when necessary. I assure you that I will be a perfect fit for the role.
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cook
Delaware North
Atlanta, GA
01.2024 - Current
- Temp check the food
- Keep track of recording paper work
- Clean kitchen and utensils
- Properly seal and dispose of the food and place accordingly to it temperature
- Opening and closing the kitchen
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Ordered supplies as needed for the kitchen.
- Supervised and trained kitchen staff on proper preparation techniques.
- Checked quality of ingredients before use in order to ensure freshness.
- Monitored stock levels of food items and ordered more when necessary.
Customer Service Representative
Alorica
Albuquerque, NM
01.2023 - 01.2024
- I answer phone and assist clients with the banking issues and providing information and assistance
- Sent informative links or HowTo step for later
- I promoted our online website for future assistance as an option
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
- Identified areas of improvement in customer service processes and suggested changes accordingly.
- Developed strong relationships with customers by providing personalized assistance and support.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
Server/Waiter
Ole Restaurant
Atlanta, GA
11.2023 - 12.2023
- Take orders for walk ins, Dine in, and the phones
- Clean before and after closing
- Restocking drinks setting up the dining area every day
- Schedule party's organize dining floor between shifts
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Upheld high standards of sanitation in accordance with health department regulations.
Hostess, Busser, and Server
Darden Restaurants
Albuquerque, NM
11.2022 - 10.2023
- I was a hostess, busser, and a server but my role was a host ,I would even recommend calling them, they would tell you I'm very hard working always complete the task at hand and that I'll attack any problem that comes my way
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Assisted in preparing the restaurant for opening and closing shifts.
- Provided menus to customers and answered questions regarding menu items.
- Demonstrated strong interpersonal skills when interacting with customers.
Leasing Consultant
Casa Bonita
Albuquerque, NM
02.2022 - 09.2022
- Conducted apartment tours
- Answered questions and highlighted selling features and benefits of the property
- Processed and verified applications in a timely manner which increase the likelihood of successful rentals
- Coordinated move-in and move-outs
- Assisted with office organization and maintained residents files
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Responded to tenant requests for maintenance services in a timely manner.
- Provided excellent customer service to all tenants throughout their tenancy period.
- Created advertising campaigns for vacant units using various media outlets such as newspapers and online sources.
- Inspected vacated units to determine necessary repairs or improvements prior to new occupancy.
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents.
- Performed regular inspections of common areas to ensure proper upkeep and safety standards were being met.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Coordinated activities between management staff, vendors, contractors and government agencies as needed.
- Updated resident data into property management software system daily.
Caregiver
1st Care of New Mexico LLC
Albuquerque, NM
04.2020 - 01.2022
- I'll take care of the client clean up
- Assist the client any way possible including bathing cooking cleaning assisting them into public
- Be there for emotional support sympathizing and empathizing
- Bring the health care companion they need
- Assisted elderly clients with activities of daily living such as bathing, dressing and grooming.
- Provided companionship for elderly clients by engaging in conversation and participating in recreational activities.
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Administered prescribed medications on a timely basis following care plan instructions.
- Accompanied clients to social events such as movies or plays.
- Helped maintain the safety of the client's environment by removing hazards such as rugs or furniture that could cause falls.
- Assured proper nutrition by preparing meals, grocery shopping and monitoring food consumption levels.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Educated families about available resources for home health care services in the local community.
Cashier
McDonald's
Albuquerque, NM
04.2019 - 06.2020
- Cleaned lobby
- Took orders also take orders out
- Clean the parking lot greet customers with a smile
- I took orders at the first window sometimes I would prepare the order to be taking out
- I would do over night schedule there also cleaning the kitchen doing the dishes sweeping and mopping
Education
High school or equivalent -
Del norte high school
Albuquerque, NM05.2021
Skills
- Fast Food
- Customer Service
- Team Member
- Food Service
- Cashiering
- Cash Handling
- Food Safety
- Commercial Cleaning
- Cleaning Experience
- Caregiving
- Home Care
- Food Preparation
- Meal Preparation
- Laundry
- Cooking
- Senior Care
- Sales
- Leadership
- Restaurant Experience
- Busser
- Care
- Computer skills
- Food presentation
- Product Knowledge
- Complaint resolution
- Report Generation
- Inbound and Outbound Calling
- Account updating
- Delivery Scheduling
- Active Listening
- Conflict Resolution
- Call Center Operations
- Grammar
- Problem Resolution
- Mobility Assistance
- Basic Housekeeping
- Housekeeping
- Flexible Schedule
- Problem-Solving
- Disability Support
Certification
CPR Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Cook
Delaware North
01.2024 - Current
Server/Waiter
Ole Restaurant
11.2023 - 12.2023
Customer Service Representative
Alorica
01.2023 - 01.2024
Hostess, Busser, and Server
Darden Restaurants
11.2022 - 10.2023
Leasing Consultant
Casa Bonita
02.2022 - 09.2022
Caregiver
1st Care of New Mexico LLC
04.2020 - 01.2022
Cashier
McDonald's
04.2019 - 06.2020
High school or equivalent -
Del norte high school