TaQurius “TQ” Glynn
Houston,USA
Summary
Dynamic leader and strategic planner with a proven track record of driving growth and efficiency. Skilled in project management and negotiation, with a flair for creative problem-solving and exceptional communication. Excelled in fostering teamwork and adapting to change, enhancing business development and customer satisfaction.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Owner
Majeste Tax & Financial Services
Rome, GA
01.2022 - Current
- Provided tax advice to clients on a variety of topics.
- Prepared and submitted over 500 tax returns for individuals and businesses in the current fiscal year.
- Developed and presented tax planning strategies to clients, resulting in increased savings.
- Analyzed financial statements and other documents to identify potential tax.
- Assisted clients with payroll tax filings.
- Developed and maintained an extensive network of relationships with clients and governmental agencies.
- Successfully initiated and implemented a premium level of service expectations, resulting in an enhanced client list and higher revenue.
Senior Manager
Cosmic Air Adventure Park
Humble, TX
01.2025 - 08.2025
- Collaborated with employees and owners to ensure the delivery of efficient, high-quality service.
- Enhanced the company reputation by providing exceptional customer service at an individual level.
- Successfully initiated and implemented a premium level of service expectations, resulting in an enhanced client list and higher revenue.
- Consistently received positive feedback from guests on performance reviews.
- Reviewed weekly inventory charts and recorded facility needs, accordingly.
- Implemented a training course for new associates.
- Managed all aspects of retail sales, including inventory control and merchandising.
- Managed to oversee customer service operations.
Utility Operator
Tyson Foods
Rome, GA
11.2023 - 12.2024
- Monitored plant systems and equipment to ensure optimal performance and meet production goals.
- Managed inbound and outbound shipments to ensure accurate and timely delivery of goods.
- Handled the loading and unloading of shipments from trucks.
- Coordinated with other departments to ensure smooth operations.
- Monitored and maintained warehouse security measures.
- Monitored production lines to ensure quality standards were met.
- Ensured production materials were stored properly and inventoried accurately.
Leasing Manager
Disrupt Management
Houston, TX
09.2022 - 11.2023
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Received, checked and processed applications for new leases.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Maintained high customer approval rating through dynamic service, exemplary support and interpersonal communication.
- Fielded interested leads' phone calls and emails, providing immediate response to questions.
- Monitored status of all active leases to prepare for renewals or vacancies, enforced occupancy terms and document updates, payments and property maintenance services.
- Welcomed guests to leasing office, asked open-ended questions and offered assistance with issues or concerns.
Leasing Specialist
BG Multifamily
Houston, TX
12.2019 - 08.2022
- Prepared and maintained accurate and complete tenant records.
- Coordinated maintenance and repairs to rental units.
- Resolved tenant complaints and disputes in a timely and professional manner.
- Reviewed and enforced lease terms and conditions.
Customer Care Representative Supervisor
Alorica
Humble, TX
09.2018 - 11.2020
- Entered customer data into company databases, including demographics and preferences.
- Coordinated logistics and verify shipment pricing and availability.
- Increased customer satisfaction ratings by solving problems promptly and to customer expectations.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Communicated directly with doctors offices via telephone, fax, and email.
- Assisted customers by listening and finding solutions to problems and by making recommendations based on extensive product knowledge.
- Personally managed any unresolved customer issues.
- Learned, referenced and applied product knowledge information.
Quality Control Inspector
Mohawk Industries Inc
Calhoun, GA
12.2016 - 10.2017
- Monitored production processes to ensure quality standards were met and documented results of inspections.
- Verified accuracy of product labels, including expiration dates and lot numbers.
- Analyzed data from process control systems to identify trends in product quality.
- Maintained records of all nonconforming products and completed corrective actions as required.
- Generated reports summarizing inspection results, defect trends, and other statistical data.
- Received and tracked incoming inventory shipments.
- Operated scanners, computers, and other equipment to track orders.
- Performed daily maintenance on the twister machine, including lubricating parts and adjusting settings as needed.
- Inspected finished product for defects or inconsistencies in texture or coloration.
- Reported all production data, such as speed, time, quantity produced, into company database.
EVS Tech Shift Trainer/Lead
Floyd Medical Center
Rome, GA
11.2016 - 06.2017
- Maintained patient and hospital confidentiality.
- Cleaned bathrooms, waiting areas and patient rooms.
- Conducted hazardous waste management studies.
- Set up beds or other furniture in rooms.
- Managed the development, design, and execution of energy conservation projects.
- Served as a subject matter expert (SME) on environmental regulations and policies.
- Provided system and component design that reduced negative impact on the environment.
- Monitored spaces for environmental safety hazards.
Education
Bachelor of Science - Interior Design
The University of Houston
Houston, TXHigh School Diploma - undefined
Rome High School
Rome, GA05.2017
Skills
- Creative Problem-solving
- Exceptional Communication
- Teamwork
- Adaptability
- Customer service
- Data Entry
- Quality Control
- Time Management
- Leadership
- Conflict Resolution
- Self-motivation
- Creativity
- Proficient in Microsoft Office including Excel and PowerPoint
Certification
Texas Food Safety Manager Certification(Serv Safe Exp 07/2030)
Timeline
Senior Manager
Cosmic Air Adventure Park
01.2025 - 08.2025
Utility Operator
Tyson Foods
11.2023 - 12.2024
Leasing Manager
Disrupt Management
09.2022 - 11.2023
Owner
Majeste Tax & Financial Services
01.2022 - Current
Leasing Specialist
BG Multifamily
12.2019 - 08.2022
Customer Care Representative Supervisor
Alorica
09.2018 - 11.2020
Quality Control Inspector
Mohawk Industries Inc
12.2016 - 10.2017
EVS Tech Shift Trainer/Lead
Floyd Medical Center
11.2016 - 06.2017
Bachelor of Science - Interior Design
The University of Houston
High School Diploma - undefined
Rome High School