Tara Allen
Port Hadlock,WA
Summary
Detail-oriented Office Manager with proven expertise in streamlining operations, enhancing team collaboration, and improving customer service. Committed to driving process improvements and fostering a productive work environment.
Overview
5
5
years of professional experience
Work History
Office Manager
West Sound Maritime
Port Townsend, WA
07.2022 - 02.2026
- Coordinated office operations, ensuring efficient workflow and adherence to company policies.
- Managed vendor relationships, setting up vendor accounts and coordinating services.
- Oversaw scheduling and managed inter office communications.
- Streamlined document management processes, enhancing retrieval efficiency and compliance with regulatory standards.
- Developed training materials for new hires, improving onboarding experience and operational understanding.
- Conducted regular audits of office procedures, identifying areas for improvement to enhance productivity.
- Key player in creating a collaborative work environment through team-building initiatives and employee engagement activities such as; meetings, parties and monthly staff lunches.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
Optical Assistant
Pacific Eyecare
Port Townsend, WA
10.2020 - 10.2022
- Assisted optometrists with patient examinations and optical fittings.
- Managed inventory of eyewear products, ensuring timely restocking and organization.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Collaborated with optical technicians to ensure accurate measurements and adjustments of lenses.
- Assisted patients with frame adjustments and repairs, increasing overall satisfaction with their eyewear purchases.
- Managed eyewear orders from initial purchase through delivery, ensuring timely receipt of products for customers.
- Processed insurance claims accurately and efficiently, maximizing reimbursements for the practice.
Care Team Specialist
Jefferson Healthcare
Port Townsend, WA
03.2022 - 06.2022
- Collaborated with interdisciplinary teams to enhance patient care workflows and improve service delivery.
- Implemented process improvements that increased operational efficiency and reduced turnaround time for patient requests.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
Education
Associate of Applied Science - Office Systems Management
Peninsula College
Port AngelesSkills
- Office management
- Organizational skills
- Billing
- Payroll processing
- Document management
- Account reconciliation
- Human resources
- Customer relations
- Data entry
- Policy and procedure modification
- Project management
- Administrative support
Timeline
Office Manager
West Sound Maritime
07.2022 - 02.2026
Care Team Specialist
Jefferson Healthcare
03.2022 - 06.2022
Optical Assistant
Pacific Eyecare
10.2020 - 10.2022
Associate of Applied Science - Office Systems Management
Peninsula College