Work Preference
Summary
Overview
Work History
Education
Skills
Leadership And Project Management
Timeline
Generic
Open To Work

Tara Brennan

Bridgewater,MA

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Collections Associate IISecretaryAdministrative AssistantAdministrative Secretary

Work Type

Part TimeSeasonal Work

Location Preference

On-Site
Location: Bridgewater, MA, US
Open to relocation: No

Salary Range

$20/hr - $1000/hr

Important To Me

Work-life balanceCareer advancement

Summary

Collections Associate II at Rockland Federal Credit Union with a strong focus on debt recovery and data analysis. Demonstrated success in streamlining workflows and enhancing repossession processes. Proficient in advanced Excel and VBA, driving team collaboration for optimal results. Dedicated to delivering high-quality service and improving financial operations.

Overview

9
9
years of professional experience

Work History

Collections Associate II

Rockland Federal Credit Union
06.2024 - Current
  • Analyze member account data to assess risk and delinquency trends.
  • Coordinates the repossession process, assigns vehicles for repossession in accordance with the state-specific repossession guidelines, locates the nearest auction facility, and expedites the delivery of the vehicle to auction.
  • Maintains the Repossession Pipeline Report, with milestone dates (cancellation date, repossession date, date vehicle is moved to auction, floor price, sale amount, and sale date), and calculates deficiency/surplus amounts after the sale.
  • Communicates with repossession agencies and vendors, coordinating the disposition of repossessed vehicles from pickup to sale at auction. Select the auction site, and convey delivery information to the repossession company, ensuring vehicle delivery.
  • Orders and tracks vehicle titles throughout the repossession and sale process.
  • Cancels the gap and warranty on vehicles sold at auction, tracks cancellations to ensure prompt receipt of rebated funds.
  • Prepares and mails Notices of Deficiency/Surplus Balance to the member after the sale of the asset.
  • Prepares a report for management on the repossession status of accounts, identifying lags or inefficiencies in the current process, and recommending improvements if needed.

Secretary

Highland Animal Hospital
12.2022 - 06.2024
  • Managed billing records and payment tracking with high accuracy
  • Communicated effectively with pet owners regarding care instructions and follow-ups.
  • Maintained cleanliness of the reception area and waiting rooms consistently.
  • Handled incoming calls and directed inquiries to appropriate staff members.
  • Managed appointment scheduling for clients and veterinarians efficiently.
  • Coordinated patient records and ensured accurate filing systems.

Administrative Assistant

Town of Plymouth, Planning Department
01.2019 - 11.2022
  • Managed datasets related to zoning and planning applications
  • Built Excel tools and automated workflows using VBA
  • Maintained accurate records and files for planning projects and initiatives.
  • Managed scheduling and coordination of various board meetings.
  • Communicated effectively with stakeholders regarding project updates and timelines.

Administrative Secretary

Town of Plymouth, Collector’s Office
10.2016 - 01.2019
  • Assisted with reconciliations and financial recordkeeping
  • Provided administrative support during tax collection periods to ensure efficiency.
  • Handled inquiries from residents regarding billing and payment processes professionally.
  • Collaborated with team members to enhance office workflows and procedures efficiently.
  • Answered phones, responded to inquiries, and directed calls appropriately.
  • Processed tax payments and financial records with strict accuracy

Education

Bachelor of Science - Mathematics

Bridgewater State University
Bridgewater, MA
05.2027

Skills

  • Advanced Microsoft Excel and VBA
  • Data analysis and project management
  • Team collaboration and conflict resolution
  • Debt recovery expertise
  • Customer research
  • Collections best practices

Leadership And Project Management

  • Stage Manager, Local Theatre, 2014 – 2022, Coordinated productions involving 20–40+ participants, Managed schedules, deadlines, and conflict resolution
  • Dungeons & Dragons Group Organizer, 2022 – Present, Lead and organize a long-running group, Plan sessions, manage timelines, and facilitate teamwork

Timeline

Collections Associate II

Rockland Federal Credit Union
06.2024 - Current

Secretary

Highland Animal Hospital
12.2022 - 06.2024

Administrative Assistant

Town of Plymouth, Planning Department
01.2019 - 11.2022

Administrative Secretary

Town of Plymouth, Collector’s Office
10.2016 - 01.2019

Bachelor of Science - Mathematics

Bridgewater State University

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Tara Brennan