Summary
Overview
Work History
Education
Skills
Timeline
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Tara Brooks

Salkum,WA

Summary

Customer-focused Associate with solid understanding of insurance dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet individual customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

17
17
years of professional experience
2
2
years of post-secondary education

Work History

HAIR DESIGNER

The Barbie Shop
Marysville, WA
06.2019 - Current
  • Practiced safe sanitation habits while performing all services accord
  • Researched new techniques, colors, cuts and products available in the market place.
  • Managed inventory of products used for styling services.
  • Educated clients on hair care techniques and products.
  • Provided consultations to clients to determine their specific needs
  • Washed, rinsed, and dried clients' hair using appropriate shampoos and conditioners.
  • Applied range of hair coloring and process treatments to color, highlight, and relax hair.
  • Scheduled client appointments.

SALES ASSOCIATE

American Family Insurance
Monroe, WA
12.2017 - 01.2019
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.

Human Resources Learning & Development Manager

Compass Group USA at Microsoft
Redmond, Washington
07.2008 - 08.2016
  • Directly managed a team of 3 Employee L&D Coordinators
  • Ensured training programs were updated to enhance employee skills and performance.
  • Collaborated with departments to ensure Microsoft employees were current with required trainings and assisted in scheduling said trainings
  • Ensured compliance with applicable laws and regulations regarding employee training requirements.
  • Facilitated workshops and seminars to promote professional development.

Education

HAIR DESIGNER -

Evergreen Beauty College
Everett, WA
01.2017 - 02.2019

HIGH SCHOOL DIPLOMA -

Scranton High School
Scranton, PA

Skills

  • Customer relationship management
  • Time management
  • Effective communication
  • Problem solving
  • Team collaboration
  • Continuing education
  • Social media promotion
  • Client consultation
  • Outstanding customer service
  • Employee training
  • Conflict resolution
  • Team building
  • Attention to detail
  • Payroll
  • Employee evaluations

Timeline

HAIR DESIGNER

The Barbie Shop
06.2019 - Current

SALES ASSOCIATE

American Family Insurance
12.2017 - 01.2019

HAIR DESIGNER -

Evergreen Beauty College
01.2017 - 02.2019

Human Resources Learning & Development Manager

Compass Group USA at Microsoft
07.2008 - 08.2016

HIGH SCHOOL DIPLOMA -

Scranton High School

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