Work Preference
Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
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Open To Work

Tara Carter

Meriden,CT

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Customer Service RepresentativeCrisis Line WorkerCustomer Service Supervisor

Work Type

Full TimePart TimeConsulting

Location Preference

On-SiteRemoteHybrid
Location: Meriden, CT
Open to relocation: Yes

Salary Range

22/hr - 50/hr

Important To Me

Work-life balanceWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leaveCareer advancementHealthcare benefits401k matchPersonal development programs

Summary

Former Police Officer with 12 years of patrol experience. Extensive training in mental health crisis response, intervention, and conflict resolution. Skilled in de-escalation, rapport building, and supporting individuals during high-risk situations, including calls involving suicidal persons. Committed to using crisis-resolution experience to support members of the public during their most difficult moments. Unable to physically be a Police Officer anymore, extremely motivated to find a career with the ability to continue helping those in crisis. Brings Positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience

Work History

Delivery Driver

DoorDash
04.2024 - Current
  • Navigated local routes efficiently to ensure timely deliveries.
  • Managed multiple orders simultaneously while maintaining accuracy.
  • Communicated effectively with customers to enhance service experience.

Warehouse Delivery Driver

X4 Logistics
11.2023 - 02.2024
  • Efficiently and safely operated delivery vehicles, ensuring timely and accurate deliveries to customers
  • Navigated delivery routes efficiently to ensure timely package arrivals.
  • Managed customer interactions, addressing inquiries and resolving issues effectively.

Insurance Sales Agent

New York Life Insurance Company
12.2022 - 11.2023
  • Built strong relationships with clients by providing personalized insurance solutions based on their unique needs and objectives.
  • Focused on helping first responders and their families to ensure they had peace of mind that they could continue to protect loved ones financially, in the event they did not make it home.

Police Officer

Enfield Police Department
10.2010 - 09.2022
  • Respond to routine and emergency calls for assistance, complaints, suspicious activity, motor vehicle accidents, domestic disputes, or disruptive behavior
  • Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
  • Provide assistance and support to victims of crime, including providing information on available resources and rights
  • Respond to calls for people in crisis, providing support, resources, and medical attention as needed
  • Assisted CHR Mobile Crisis Professionals with wellbeing checks, and worked together with their team and clients on scene for a safe resolution and plan during a crisis
  • Utilized effective communication skills to diffuse challenging situations and establish rapport with community members

Education

Certificate of Learning - The Columbia Suicide Severity Rating Scale

The Columbia Lighthouse Project
Online
03.2024

Certificate of Completion - Counciling On Access To Lethal Means

Zero Suicide Institute
Online
03.2024

Certificate of Completion - Crisis Negotiation

F.B.I. Hostage Negotiator Training 40 HR Training Course
CT P.O.S.T. Academy Meriden, CT
2015

Certificate of Completion - Mental Health Awareness/Crisis Intervention

Crisis Intervention Team (C.I.T.) 40 HR Training Course
Asnuntuck Community College
2014

CT P.O.S.T. Certification - Criminal Justice

CT Police Academy
Meriden, CT
10-2010

High School Diploma -

Minnechaug Regional High School
Wilbraham, MA
2002

Skills

  • Strong interpersonal communication skills, using active listening, rapport building and empathy
  • Ability to stay calm during crisis and work toward a positive outcome
  • Work well in a team environment, or in a solo capacity
  • Motivated to learn new skills and techniques
  • Positive attitude
  • Problem-solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Delivery Driver

DoorDash
04.2024 - Current

Warehouse Delivery Driver

X4 Logistics
11.2023 - 02.2024

Insurance Sales Agent

New York Life Insurance Company
12.2022 - 11.2023

Police Officer

Enfield Police Department
10.2010 - 09.2022

Certificate of Completion - Counciling On Access To Lethal Means

Zero Suicide Institute

Certificate of Learning - The Columbia Suicide Severity Rating Scale

The Columbia Lighthouse Project

Certificate of Completion - Crisis Negotiation

F.B.I. Hostage Negotiator Training 40 HR Training Course

Certificate of Completion - Mental Health Awareness/Crisis Intervention

Crisis Intervention Team (C.I.T.) 40 HR Training Course

CT P.O.S.T. Certification - Criminal Justice

CT Police Academy

High School Diploma -

Minnechaug Regional High School

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