Summary

Overview

Work History

Education

Skills

Timeline

Tara Chapler

Cleveland

Summary

Dynamic Marketing Manager at Alera Group with a proven track record in client retention and data analysis. Expert in optimizing offerings through market research and financial analysis. Skilled in effective communication and problem-solving, fostering strong client relationships while training teams to enhance performance and achieve project goals.

Overview

17

17

years of professional experience

Work History

Marketing Manager and Account Manager

Alera Group

Highland Hills

03.2008 - Current

Promoted client retention through exceptional service and proactive follow-up.
Managed multiple accounts to ensure timely delivery and compliance with deadlines.
Conducted market research to identify competitive rates, optimizing client offerings.
Analyzed financial data to verify accuracy of insurance product information.
Developed customized insurance policies tailored to client requirements.
Negotiated with carriers to secure competitive rates and terms for clients.
Provided ongoing support, responding swiftly to customer inquiries and requests.
Trained new staff on relevant processes, enhancing team capability and efficiency.
Trained new staff in relevant processes and procedures.
Facilitated training sessions for new employees on company policies and procedures.
Delegated tasks appropriately according to individual skill sets.
Managed conflict resolution within the team to maintain a positive work environment.
Coordinated team resources to achieve project goals.

Education

Bachelor of Arts - Public Relations

University of Akron

Akron, OH

12-2005

Skills

Customer relationship management
Client retention
Data analysis
Market research
Customer retention strategies

Multitasking capacity
Problem-solving abilities
Self motivation
Financial analysis
Effective communication

Timeline

Marketing Manager and Account Manager

Alera Group

03.2008 - Current

Bachelor of Arts - Public Relations

University of Akron