Tara Chin
Inlet Beach,FL
Summary
Highly communicative and talented professional with over 10 years of sales, marketing, guest service, leadership and luxury brand management experience. Detail oriented, team player with collaborative management style. Background in industry positions at luxury resorts where client needs and guest satisfaction are of utmost importance. Dynamic, personable and well-versed in building brands that align with company vision, values, excellence and integrity.
Overview
20
20
years of professional experience
Work History
Wellness Brand Partner
Young Living Essential Oils
2014.04 - Current
- Manage daily business functions for global health and wellness brand including leading a sales team and building brand awareness.
- Mentor and train new Brand Partners on product knowledge allowing them to effectively communicate benefits to potential clients.
- Enhanced brand visibility through local events and wellness education.
- Improved customer loyalty by providing exceptional service and value.
- Developed successful product launches for new offerings, resulting in increased sales and customer engagement.
- Networking and relationship building for new business acquisition through consistent communication and collaboration.
- Cultivated a strong team culture that aligned with the brand values, mission and vision, fostering employee motivation and retention.
Educator
Harmony School Of Science
2007.08 - 2010.10
- Improved student comprehension by incorporating visual aids and real-life examples into lesson plans. Made learning fun and engaging.
- Developed and implemented differentiated instruction strategies for diverse learners, ensuring individualized attention and success.
- Collaborated with colleagues to enhance student learning through interdisciplinary connections.
- Provided constructive feedback on assignments, empowering students to take ownership of their learning and academic growth.
- Implemented classroom management techniques that fostered a positive and inclusive learning environment for all students.
Resort Concierge
Westin Kierland Resort & Spa
2004.05 - 2006.08
- Enhanced guest satisfaction by providing personalized recommendations and booking services for local attractions.
- Provided exceptional customer service to resort guests, recommending resort activities, spa services and made restaurant recommendations.
- Maintained high level of professionalism when dealing with guests including creating a warm, welcoming environment.
- Resolved guest complaints efficiently and professionally, restoring customer confidence.
- Collaborated with concierge team and resort departments to enhance overall guest experience and satisfaction.
- Created memorable experiences by arranging customized vacation itineraries tailored to individual guest needs.
- Remedied issues quickly and effectively through active listening, conflict resolution, and effective communication.
- Promoting the Westin brand with attention to detail and exceptional guest satisfaction were the top priority.
Education
Bachelor of Arts - Communications
University of California - Davis
Davis, CA06.1999
Master of Arts - Education
University of California - Davis
Davis, CA06.2001
Skills
- 15 years in Sales
- 10 years in Management
- 10 years in Hospitality
- Luxury Resort & Spa Concierge
- Local Area Knowledge
- Customer Service Expertise
- Exceptional Communication
- Wellness Advocate
- Training and Mentoring
- Strong Interpersonal Skills
Timeline
Wellness Brand Partner
Young Living Essential Oils
2014.04 - Current
Educator
Harmony School Of Science
2007.08 - 2010.10
Resort Concierge
Westin Kierland Resort & Spa
2004.05 - 2006.08
Bachelor of Arts - Communications
University of California - Davis
Master of Arts - Education
University of California - Davis
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