Tara Davis
Knoxville,Tennessee
Summary
Recognized for motivating management team members to achieve their goals and fostering innovative work environments. Order management, payment processing, and upselling are all skills that a talented food service professional can bring to the table. Customer experience is known to be enhanced by this dynamic presence. Charming professional who can quickly adapt to constantly changing situations. Willing to learn new skills and take on new challenges while assisting in the assembly, presentation, and execution of catering events.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender Shift Manager
Bistro at the Bijou
03.2024 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
Assistant General Manager
Knoxville Melting Pot
01.2021 - 02.2024
- Helped servers with specialty drink orders by quickly preparing on-demand items
- Explained the advantages of memberships and personal training sessions to new customers
- Mentored and motivated team members to achieve difficult business objectives
- Was responsible for handling cash and preparing deposits
- Increased the annual profit of [Type] operations by [Number]% through process optimization and improved training
- Work closely with the General Manager and department heads to review activity, operating, and sales reports and make any necessary changes
- Developed and strengthened local partnerships in order to reap the benefits of new revenue streams and increased public awareness
- Ensuring that employees adhere to the company's policies, procedures, and strategies
- Keep a visible presence on-property, greeting guests, responding to inquiries, and resolving guest issues
- Delivering daily updates and conducting [Timeframe] meetings to obtain feedback and communicate new policies helped me engage team members and improve performance
- Report directly to the company's General Manager
- Polished glassware, bussed tables, and removed debris to keep the customer areas fresh and clean
- Created unique drink and cocktail offerings to improve the bar's reputation
- Was in charge of inventory purchases and restocking
- I'm in charge of forecasting monthly sales and production
- Maintained a well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures
- Enforced quality assurance protocols to provide ideal customer experiences
- Motivated, trained, and disciplined employees to maximize performance
- Was in charge of the computer database and filing systems
- Took customer orders and took advantage of opportunities to sell specialty drinks and foods
- Oversaw the [Type] team's schedule, keeping an eye on coverage requirements and individual strengths
- Pricing and estimates were done based on the needs and requirements of the customer
- Built customer loyalty by tailoring promotions and products to the needs and budgets of my customers
- Devised and implemented cost-management procedures to keep spending on overhead and equipment under control
- Created unique sales proposals to highlight product quality and market comparisons
- Keep detailed records of revenue, reservations, occupancy rates, and average daily rates
- Budget implementations, employee reviews, training, schedules, and contract negotiations were all things I was in charge of
- Increased revenue by implementing sales cycle procedures related to new business development and contract agreements
Server
Applewood Farmhouse Restaurant
06.2019 - 01.2021
- Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
- Was frequently complimented by customers for going above and beyond my normal responsibilities
- Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
- Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
- Answered phones and completed financial transactions for other team members
Education
High School -
James Madison
01.2019
Skills
- Customer service
- Food spoilage prevention
- Table setting knowledge
- Sale expertise
- Communication skills
- Daily specials memorization
- Dining area cleanliness
- Performance improvement
- Wine service
- Stocking and replenishing
- Bill computation
- Front-of-house display creation
- Tableside service
- Cash Handling
- Hospitality service expertise
- Menu memorization
- Food and beverage pairings
- Point of sale knowledge
- Menu presentation
- Guest seating arrangements
Certification
- ServSafe
- SafeServ Certified: Food Handler
- SafeServ certification: Food Handling
Timeline
Bartender Shift Manager
Bistro at the Bijou
03.2024 - Current
Assistant General Manager
Knoxville Melting Pot
01.2021 - 02.2024
Server
Applewood Farmhouse Restaurant
06.2019 - 01.2021
High School -
James Madison
- ServSafe
- SafeServ Certified: Food Handler
- SafeServ certification: Food Handling
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