Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Branden Christ Glover

Knoxville,Tennessee

Summary

Seasoned Customer Service Executive with robust experience in managing and resolving customer queries, complaints, and requests. Demonstrated strengths in enhancing customer satisfaction levels while streamlining processes to ensure efficiency. Proven track record of training and leading customer service teams resulting in improved performance and increased productivity.

Overview

7
7
years of professional experience

Work History

CT Patient Transporter

UT Medical Center
Knoxville, Tennessee
06.2024 - Current
  • Operated transport equipment including wheelchairs, stretchers, and patient lift systems with proficiency.
  • Responded promptly to transport requests, prioritizing based on patient needs and medical staff instructions.
  • Verified accuracy of medical documents prior to transporting patients.
  • Collaborated within teams to enhance workplace productivity.

Restaurant Operator

Bluewood Ski Resort
Dayton, Wa
12.2023 - 04.2024
  • Conducted mountain patrols to ensure safety and compliance with regulations.
  • Managed cooking and serving of food and alcoholic beverages for guests.
  • Oversaw inventory management of food and beverage supplies to optimize availability.

Powder Coat Operator

WARN
Clackamas, Or
08.2020 - 07.2022
  • Oversaw painting and production processes for all products.
  • Executed cleaning procedures using acid wash to ensure quality standards.
  • Managed baking and packaging of all products to maintain freshness.

Online Banking Specialist

US BANK
Portland, Or
04.2018 - 08.2020
  • Resolved complex online issues for customers across all devices.
  • Trained and supported other banking staff with advanced inquiries during calls.
  • Maintained confidentiality of bank records and client information, directed specific questions to appropriate personnel and exceeded customer service satisfaction ratings.

Education

Massage Therapy

Arbor College- School of Massage
Knoxville, TN

Skills

  • Team collaboration
  • Effective communication
  • Rapid learning
  • Adaptability
  • Responsible
  • Customer service excellence
  • Computer literacy
  • Cost control
  • Managing operations and efficiency
  • Maintain food safety

Awards

  • Safety Certification for Chemical Washing
  • ServSafe food certification
  • Promoted to Manager of KFC within 6 months
  • Pharmacy Technician License

Timeline

CT Patient Transporter

UT Medical Center
06.2024 - Current

Restaurant Operator

Bluewood Ski Resort
12.2023 - 04.2024

Powder Coat Operator

WARN
08.2020 - 07.2022

Online Banking Specialist

US BANK
04.2018 - 08.2020

Massage Therapy

Arbor College- School of Massage

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