Open To Work
Elijah White
Wake Forest Baptist Hospital
WINSTONSALEM,NC
Work Preference
Job Search Status:
Open to workDesired Job Title
Patient TransporterSeasonal Package Handler PTFront of Store AttendantHOURLY ASSOCIATEMember Service AgentWork Type
Full TimeLocation Preference
On-SiteLocation:
WINSTONSALEM, NCOpen to relocation:
NoImportant To Me
Work-life balanceCompany CultureHealthcare benefitsPersonal development programs401k matchSummary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
1
Language
1
Certification
5
years of professional experience
Work History
Patient Transporter
8 Months- Transported patients safely to and from various departments within the the the hospital.
- Assisted nursing staff by providing timely support during patient transfers.
- Monitored patient comfort and safety during transportation processes.
- Communicated effectively with healthcare teams to ensure seamless patient care.
- Maintained cleanliness and organization of transport equipment and vehicles.
- Trained new team members on operational protocols and safety procedures.
- Implemented process improvements for more efficient patient transport workflows.
- Collaborated with interdisciplinary teams to enhance overall patient overall patient experience.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
- Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Enhanced patient comfort by providing compassionate care and timely transportation.
Seasonal Package Handler PT
2 Months- Loaded and unloaded packages efficiently to meet daily operational goals.
- Operated package scanning equipment to ensure accurate tracking and processing.
- Collaborated with team members to streamline package sorting processes.
- Maintained clean work environment adhering to safety standards and protocols.
- Provided support in inventory management through accurate labeling and organization.
- Adapted quickly to changing workloads while maintaining high productivity levels.
Front of Store Attendant
4 Months- Assisted customers with inquiries and product location to enhance shopping experience.
- Maintained cleanliness and organization of sales floor to ensure optimal presentation.
- Executed inventory management tasks, including restocking shelves and conducting stock checks.
- Collaborated with team members to meet daily operational goals and improve service efficiency.
- Utilized point-of-sale systems for accurate transaction processing and customer engagement.
- Supported promotional activities by setting up displays in alignment with marketing strategies.
- Assisted customers with locating items, answering questions about products, and offering solutions to meet their needs.
- Managed inventory by restocking shelves, conducting regular audits, and efficiently processing incoming shipments.
- Collaborated with team members to maintain a positive workplace atmosphere while working towards achieving store targets.
- Ensured efficient opening/closing procedures were followed daily including balancing cash registers and securing facilities as per guidelines set forth by management.
- Contributed to visual merchandising efforts by creating attractive displays that showcased featured products effectively.
- Assisted with training new team members on company policies, procedures, and best practices for efficient operation of the store.
HOURLY ASSOCIATE
8 Months- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Assisted customers with product inquiries and provided exceptional service to enhance shopping experience.
- Processed merchandise returns effectively, resolving customer issues while adhering to company policies.
- Collaborated with team members to restock shelves promptly, optimizing inventory management processes.
- Maintained cleanliness and organization of sales floor, contributing to a welcoming environment for shoppers.
- Supported promotional events by setting up displays and engaging customers to drive sales initiatives.
- Resolved customer complaints swiftly, enhancing loyalty through effective problem-solving techniques.
- Adapted to dynamic retail environment, demonstrating flexibility in handling various operational tasks daily.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Member Service Agent
3 Months- Provided accurate information on policy details and procedures to enhance member understanding.
- Engaged with members through multiple channels, ensuring timely and effective communication.
- Supported team in resolving member issues efficiently to improve satisfaction levels.
- Assisted members with inquiries regarding services and account management.
- Documented interactions in CRM system for improved tracking and follow-up processes.
- Collaborated with cross-functional teams to streamline service delivery and enhance operational efficiency.
Education
High School Diploma
Skills
Patient transportation
Patient safety
Patient communication
Patient advocacy
Cleaning and sanitizing
Cleaning and sanitizing
Time management skills
Customer support
Work ethic and integrity
Patience and empathy
Customer service
Transport logistics
Cash handling
Team collaboration
Team leadership
Problem-solving
Punctual and reliable
Flexible schedule
Positive attitude
Team management
Cash register operation
Transport logistics expertise
Money handling
Cashier training
Product restocking
Store opening and closing
Certification
- Licensed cpr bls
Languages
English
Native or Bilingual
Timeline
Patient Transporter
Wake Forest Baptist Hospital
12.2025 - Current
Seasonal Package Handler PT
FedEx Ground
11.2024 - 01.2025
Front of Store Attendant
Target Corporation
03.2023 - 07.2023
HOURLY ASSOCIATE
Wal-Mart Supercenter
05.2022 - 01.2023
Member Service Agent
BROADPATH, INC
11.2021 - 02.2022
Parkland High School
High School Diploma