TARA E. BROWN
Mechanicsville,VA
Summary
Detail-oriented financial and administrative professional with experience reviewing complex documentation, ensuring regulatory compliance, coordinating with internal and external stakeholders, and managing high-volume workloads in a deadline-driven environments. Skilled in analyzing data, monitoring file accuracy, interpreting policies and procedural requirements and maintaining adherence to established guidelines. Proficient in Microsoft Excel, Word and Powerpoint with strong organizational, communication and problem solving abilities. Recognized for delivering accurate results, supporting cross-functional teams, and ensuring timely completion of critical processes,
Overview
28
28
years of professional experience
Work History
Mortgage Loan Processor
SunTrust Bank/Truist Bank
Glen Allen, VA
01.2015 - 12.2025
- Reviewed loan files and supporting documentation to ensure compliance with lending guidelines, regulatory requirements, and internal policies.
- Analyzed complex financial and borrower documentation to identify missing information, assess file accuracy, and support underwriting decisions.
- Managed and tracked high-volume loan pipelines while consistently meeting strict processing and closing deadlines.
- Coordinated with underwriters, borrowers, title companies, insurance agencies, county offices, and HOA representatives to facilitate timely loan processing and issue resolution.
- Collaborated with internal and external stakeholders to ensure efficient communication and successful loan closings.
- Interpreted lending regulations, policies and procedural guidelines to maintain compliance throughout the loan process.
Mortgage Loan Funder
SunTrust Bank
Glen Allen, VA
01.2013 - 01.2015
- Review funding documents and process wire requests
- Ensure all loans are funded in a timely manner
Mortgage Loan Closer/Shipper
SunTrust Bank
Glen Allen, VA
01.2012 - 01.2013
- Review closing protection letters to ensure accuracy
- Verify all subordination agreements are executed prior to closing and to assure the loan amount does not exceed the agreement
- Review title commitment for accuracy (i.e. legal description, property address, borrower's correct spelling of name)
- Correspond with the title company to confirm closing time and date
- Approved HUD figures for closings
- Review and update escrows as required
- Communicate with borrowers to address any questions prior to their closing
- Check MERS and FEMA for property information
- Generate additional conditions for the closing vendor to follow
Preschool
New Bridge Baptist Church
Sandston, VA
01.2008 - 01.2012
- Provided a nurturing and rewarding environment for the children in the two year old program
- Prepared lesson plans and taught basic skills that provided a solid foundation for a successful learning experience
Mortgage Loan Closer
Bank of America
Richmond, VA
01.2005 - 01.2008
- Review closing protection letters to ensure borrower's name and address are accurate
- Verify all subordination agreements are executed prior to closing and to assure the loan amount does not exceed the agreement
- Review title commitment for accuracy (i.e. legal description, property address, borrower's correct spelling of name)
- Correspond with the title company to confirm closing time and date
- Approved HUD figures for closing
- Review and update escrows as required
- Communicate with borrowers to address any questions prior to their closing
- Check MERS and FEMA for property information
- Submit closing documents to vendors
- Make sure all underwriting conditions are met
- Generate additional conditions for the closing vendor to follow
- Type correspondence to outside vendors
Wireless Sales Consultant
NTELOS
Richmond, VA
01.2005 - 01.2005
- Explained billing procedures
- Performed customer service inquires
- Performed data entry from cellular sales
- Promoted company services and products
Maintenance Administrator
Century Staffing (Verizon)
Middletown, NJ
01.2004 - 01.2005
- Input trouble tickets for CLEC customers
- Troubleshooting
- Responsible for taking numerous customers calls in a call center environment
- Performed data entry using the 10-key system
Customer Billing Analyst
Verizon
Richmond, VA
01.1998 - 01.2004
- Processed payroll
- Resolved defaulted payment issues
- Provided excellent customer service
- Performed data entry using the 10-key system
Education
Psychology
Liberty University
Lynchburg, Virginia01-2012
Liberal Arts
J. Sargent Reynolds
Richmond, Virginia07-2005
Skills
- Processing procedures
- Pipeline management
- Document review
- Appraisal review
AREAS OF SPECIALIZATION
- Developing solid customer relations
- Effective reconciliation of billing disputes
- Superior time management skills
Timeline
Mortgage Loan Processor
SunTrust Bank/Truist Bank
01.2015 - 12.2025
Mortgage Loan Funder
SunTrust Bank
01.2013 - 01.2015
Mortgage Loan Closer/Shipper
SunTrust Bank
01.2012 - 01.2013
Preschool
New Bridge Baptist Church
01.2008 - 01.2012
Mortgage Loan Closer
Bank of America
01.2005 - 01.2008
Wireless Sales Consultant
NTELOS
01.2005 - 01.2005
Maintenance Administrator
Century Staffing (Verizon)
01.2004 - 01.2005
Customer Billing Analyst
Verizon
01.1998 - 01.2004
Liberal Arts
J. Sargent Reynolds
Psychology
Liberty University