Tara E. Gordon-Bumphus
Fishers
Summary
Solutions-oriented EPIC Business Analysis IV with a strong background in EPIC Training , project management, and quality assurance. Extensive experience leading system upgrades and training development, enhancing cross-department collaboration to drive revenue cycle improvements.
Overview
15
15
years of professional experience
Work History
Business Systems Analyst II-IV
Franciscan Alliance Corporate
03.2013 - Current
- Epic Certified in Grand Central, Cadence, Welcome and Benefit Engine (Badge), Lean Six Sigma Credentialed
- 10 yrs experience leading and maintaining build for Benefit Collection/Benefit Engine across the organization
- 10 yrs experience leading and maintaining build for Welcome application for 400+ devices (ipads, Surface Pro tablets and Kiosks) across the organization
- Executed revenue cycle projects to enhance collaboration across multiple departments.
- Maintained system changes to align with customer requests and implement Epic upgrades.
- Supported go-lives remotely and on-site, ensuring seamless transitions to new systems.
Education & Quality Assurance Specialist
Franciscan Alliance Corporate
09.2011 - 03.2013
- Achieved Epic certification in Prelude through comprehensive training.
- Credentialed Trainer for ADT/ Prelude and Cadence
- Experience supporting hospital staff in implementing EPIC system
- Achieved exceptional knowledge of ADT and Ambulatory workflows
- ADT Project Team Lead for 2012 Upgrade Project
- Develop and Built parts of training environments to mirror the Production (live) environment
- Created quality assurance process by collaborating directly with hospital registrars
- Conducted quality assurance analysis of key revenue cycle functions, ensuring compliance and accuracy for hospital registrars
- Established standard process for documenting and evaluating training based on observations in hospital departments
- Credentialed to teach Franciscan Alliance’s Corporate Credentialing class
Education
Masters - Healthcare Administration
Indiana Wesleyan University
Marion, IL12-2018
Bachelor of Science - Computer Information Systems
Eastern Illinois University
Charleston, IL08-2002
Skills
- Requirements gathering
- Project management
- Data analysis
- System upgrades
- EPIC charting
- Customer relationship management
- Cross-department collaboration
- Training development
- Benefit collection
Timeline
Business Systems Analyst II-IV
Franciscan Alliance Corporate
03.2013 - Current
Education & Quality Assurance Specialist
Franciscan Alliance Corporate
09.2011 - 03.2013
Masters - Healthcare Administration
Indiana Wesleyan University
Bachelor of Science - Computer Information Systems
Eastern Illinois University