Dynamic Assistant Nurse Manager with a proven track record at Advent Health, excelling in patient care experience and quality improvement. Skilled in interdisciplinary collaboration and critical thinking, I successfully enhanced patient satisfaction ratings and streamlined care processes, fostering a compassionate and efficient work environment for staff and patients alike.
Overview
14
14
years of professional experience
Work History
Assistant Nurse Manager
Advent Health Daytona Beach Ambulatory Surgery
10.2021 - Current
Conducted leader rounds, averaging about 30+ per day, focusing on patient care experience, while providing frequent updates to improve patient satisfaction
Performed real-time chart audits for patients ensuring accuracy and completeness of information while capitalizing on opportunities for process improvement.
Evaluated staff performance regularly, providing constructive feedback and support for professional development opportunities.
Managed scheduling to ensure optimal coverage while maintaining a healthy work-life balance for staff members.
Developed departmental goals and objectives to improve satisfactory rating with patients.
Collaborated with other departments to streamline processes and enhance interdisciplinary teamwork, ultimately improving continuity of care for patients.
Maintained compliance with regulatory standards by staying up-to-date on industry best practices and incorporating them into daily operations as necessary.
Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for nursing staff.
Led staff meetings to keep team informed of departmental changes and provide opportunities for nurses to share ideas and concerns.
Supervised, directed, and motivated high-quality performance from nursing staff.
Established and maintained effective communication with staff, physicians and other departments to promote high quality patient care.
Assistant Nurse Manager
Advent Health Daytona Beach Endoscopy
09.2016 - 10.2021
Balanced scheduling procedures and managing efficiency of Endoscopy department to ensure quality patient care for an average of 25-30 patients per day.
Collaborated with other departments and nursing floors to ensure continuity of care for Endoscopy patients.
Promoted a positive work environment by fostering open communication, teamwork, and professional growth opportunities for procedural staff.
Improved patient safety through close monitoring of infection control practices within the department.
Coordinated and implemented in-service educational programs regarding new technology for endoscopy procedures
Spearheaded initial application towards becoming an ASGE Endoscopy Unit Recognition Program recipient
Assistant Nurse Manager
Advent Health East Orlando
01.2014 - 09.2016
Oversaw and managed multiple clinical and support staff in patient care activities, while maintaining a high level of staff morale and professionalism.
Self-directed with astute judgment skills. High level of personal accountability.
Processed monthly reports for department performance.
Delegated staff nurse duties.
Effectively managed clinical oversight for 40-bed unit.
Maintained all confidential personnel files, license and CPR compliance records
Registered Nurse, Intensive Care Unit
Advent Health East Orlando
10.2011 - 01.2014
Assessed need for, ordered, obtained and interpreted appropriate lab tests.
Liaised between patients and physicians to ensure patient comprehension of treatment plans.
Instructed patients and family members on proper discharge care.
Closely monitored acute conditions.
Monitored patients and assisted physicians during crucial bed-side procedures including central line placement, bronchoscopy, colonoscopy, and EGD
Assisted patients with daily functions.
Charge nurse of intensive care unit. Oversaw average of 24 patients per shift.
Chair of unit Nurse Practice Council, providing a voice for the staff nurses to ensure positive patient experience and outcomes
Education
Bachelor of Science - Nursing
University of Central Florida
Orlando, FL
08.2011
Bachelor of Science - Molecular And Microbiology
University of Central Florida
Orlando, FL
05.2008
Skills
Patient care experience
Quality and process improvement
Ethical practice
Care coordination
Compassionate care
Interdisciplinary collaboration
Critical thinking
Department management
Multitasking and organization
Strong clinical judgment
Accomplishments
Nursing Excellence in Patient Care Award recipient
Beacon Award for Excellence participant
Timeline
Assistant Nurse Manager
Advent Health Daytona Beach Ambulatory Surgery
10.2021 - Current
Assistant Nurse Manager
Advent Health Daytona Beach Endoscopy
09.2016 - 10.2021
Assistant Nurse Manager
Advent Health East Orlando
01.2014 - 09.2016
Registered Nurse, Intensive Care Unit
Advent Health East Orlando
10.2011 - 01.2014
Bachelor of Science - Nursing
University of Central Florida
Bachelor of Science - Molecular And Microbiology
University of Central Florida
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