Enthusiastic individual with superior skills in working in both team-based and independent capacities.
Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new
challenge with successful team.
Overview
11
11
years of professional experience
Work History
Church Office Manager
Varick AME Zion Church
New Haven, CT
07.2021 - Current
Warming Center Attendant
Varick Memorial AME Zion Church Warming Center
New Haven, CT
11.2022 - 09.2023
Performing intake and outbound duties for attendees
Feeding, and clothing those who desire shelter
Guiding those in need to the appropriate resources such as housing, food, health, etc
Monitoring those who attend the warming center.
Fulfillment Associate
Amazon Fullfillment Center
North Haven, CT
09.2019 - 07.2020
Placing packages in pods for availability to fulfill customer orders
Performing product solutions., Assesses personality traits that result in high-quality customer service
Coordinated with other associates on day-to-day work activities to drive productivity and achieve
operational objectives
Gathered and organized merchandise for distribution into appropriate envelopes, boxes, or pallets
Accepted, processed, and filled orders quickly and accurately
Adhered closely to safety procedures in daily operations and reported hazards or accidents to
management
Used pallet jacks and hand trucks to move items throughout the facility
Read orders to obtain item numbers and locate merchandise in bins or on shelves
Operated warehouse equipment with caution and according to manufacturer instructions to reduce the
risk of accidents and malfunctions.
Admin Support to Exec Director
University of New Haven
West Haven, CT
01.2018 - 09.2018
Fulfillment atmosphere, determining needs and referral
Responsible for keeping metrics of student services
Provides central communication
Responsible for coordinating schedules, room reservations, and appointments
Assisting with special event planning, ESP
Logistical support
Responsible for completing purchase orders, invoices, expense reports, etc., and maintaining office
supplies
Responsible for assisting with data entry into ISSM (system tracks International Students' personal
information)
Responsible for helping organize and implement events for the university
Corresponding with vendors such as Sodexo, Taylor Rentals, etc
Creating newsletters and E-blast emails using PowerPoint Interim Employment Pool, (IEP)
Recognized by management for providing exceptional customer service
Created agendas and communication materials for team meetings
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Intern Employment Pool
Yale university
New Haven, CT
08.2016 - 02.2018
Available to work in a variety of temporary work assignments across campus.
Administrative Assistant
Yale University School of Nursing
New Haven, CT
10.2017 - 01.2018
Provides administrative and clerical support to the Registrar and Admissions Office
Verify information for verification purposes regarding recent and graduated students by use of the Banner
System
Printing/ sending verification information as well as transcripts to the register via fax or mail
Provides phone support such as answering questions about the YSN programs as well as triaging phone
calls
Arranges the use of rooms by using EMS
Receives and sorts mail as well as organizes mailroom
Meet and greet visitors of YSN
Responsible for adding the updated CPR cards in the Banner System, Business Solutions
Directed customer communication to appropriate department personnel, in addition to providing
information to resolve inquiries and bolster customer satisfaction
Contacted staff via phone and email to confirm deliveries and follow up with inquiries
Organized and maintained filing and document management systems, coordinating archiving and
purging aligned with company document policies.
Sr. Administrative Assistant
Yale University Business Solutions Office
New Haven, CT
05.2017 - 08.2017
Responsible for Raw Data Entry
Responsible for formatting transaction entries into Oracle and Workday
Proofreading information; field label names
Collated data from multiple sources into one source
Entering report schedules in Workday
Logging into Salesforce to print case tickets
Print and copy reports
QA on data (comparing values or looking for blanks or bad formats)
Controlled and managed document processes by reviewing files, records, and critical information to
confirm accuracy and ensure compliance with company policies and procedures
Organized files, developed spreadsheets, faxed reports, and scanned documents.
Administrative Assistant
Yale University Diversity and Inclusion
New Haven, CT
10.2016 - 04.2017
Provides administrative and clerical support to the Office of Diversity & Inclusion
Verify information for new accounts created in the online Babysitting database
Follow up and compile information for the Yale Childcare Directory; assist in creating a new directory
Assist with compiling materials for the 2017 Workplace survey
Serve as liaison for room reservations, facilities, and building operations requests
Event database management
Created and maintained spreadsheets and developed administrative and logistical reports
Directed patron's communication to appropriate department personnel, in addition to providing
information to resolve inquiries and bolster customer satisfaction
Organized conference room space and materials for internal and guest meetings, took notes, and
distributed meeting minutes to support executive needs
Organized and maintained filing and document management systems, coordinating archiving and
purging aligned with company document policies.
Team Leader/Library Service Assistant V
Yale University Bass Library
New Haven, CT
01.2013 - 08.2016
Preparing materials for course reserves and scanning
Training of colleagues and students
Consulted with faculty and associates about class materials
Troubleshooting system problems for classes v'2 and Ares system
Researched the internet for proper materials to purchase
Assisted with Interlibrary Loan and Borrow Direct requests
Ordered materials for classes
Emailed correspondence
Hired students and approved payroll
Delegated daily tasks to team members to optimize team productivity
Mentored newly hired employees on computer operations and implemented training on safety procedures
to prevent injuries
Developed open and professional relationships with team members, enabling more effective issue
resolution
Interviewed, hired, and trained new student help
Enforced adherence to company policies, answered coworkers' questions, and trained new personnel.
Office Manager
Is responsible for preparing weekly worship presentations, and emergency
food bags, contacting contractors when needed, rental collection, assisting the pastor and director of
operations daily coordinating the general direction of weekday operations of the church office, and
supervising volunteers, contracted workers and personnel as prioritized by the Pastor
Understanding the operation of and overseeing the maintenance of office and computer equipment
staying abreast of the latest computer technology which might benefit the church
Answering the church
phone and greeting visitors to the church as necessary
The Church Office Manager is responsible for: ∙ arranging for and supervising day-to-day cleaning
and maintenance operations of the church
Working with staff and organizations in coordinating the
assignment of classrooms and church facilities for meetings and activities
Maintaining an inventory
of church property and equipment
The Church Office Manager is responsible for performing other duties as required by the Pastor, Trustees,
and Director of Operations.
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