Tara Horgan
Edmond,OK
Summary
I am a resourceful and motivated individual ready to apply my skills in data analysis, customer service, and problem-solving in any environment. Proficient in time management and task organization, I am committed to delivering excellence and fostering a positive, collaborative setting. EXPERTISE Time Management Organization Manage Multiple Priorities Problem Solving Teamwork Communication Engagement Data Analysis Customer Service Mediation Accuracy Creativity Coordination
Overview
12
12
years of professional experience
1
1
Certification
Work History
Business Analyst
Clutch
Folsom, CA
07.2022 - Current
- I have extensive experience working with contracts involving data management, data cleaning, data analysis, customer service, and processing customer requests
- My responsibilities include overseeing data for the California Immunization Registry, where I process approximately 1,000 patient requests per month to obtain their immunization records
- Additionally, I handle providers' requests to merge duplicate patient records, successfully merging 38,000 records to reduce duplication
- I maintain excellent customer service, effectively communicating with patients and providers via email to address their needs and requests
Stylist
Self Employed
03.2020 - Current
- I utilized my technical expertise in cutting, arranging, dyeing, setting, and curling hair, as well as performing maintenance and installation of extensions
- I efficiently scheduled client appointments and ensured all tools were sanitized daily, adhering to the California Board of Barbering and Cosmetology Standards
- My strong customer service skills allowed me to build and maintain excellent client relationships
Analyst
Unleashing Leaders, Inc.
10.2021 - 07.2022
- I worked on the California Department of Public Health contract under the CATS and CAIRS projects, where I was responsible for inputting data and merging medical records
- Additionally, I communicated with patients via email and managed ticket submissions through the Help Desk Portal
Stylist
California Vibes Salon
11.2019 - 03.2020
- As an Extension Specialist, Blonde Specialist, and Senior Style Specialist, I assessed customer needs and provided professional advice on hairstyle and color options
- I applied my technical expertise to cut, arrange, dye, set, and curl hair
- I executed time management duties by performing daily counts and documenting open-closed cash amounts
- I ensured all tools were sanitized daily, adhering to the California Board of Barbering and Cosmetology Standards
- Additionally, I managed the store's inventory and ordered supplies when stock ran low
House Manager
Freelance
09.2014 - 11.2019
- I coordinated educational curricula for children, budgeted and allocated appropriate expenditures, and maintained a daily schedule while assisting children with their development and daily living skills
- I also volunteered at children's schools and sports leagues, and I planned, organized, and executed all household operations
Stylist
Artisan Salon
11.2012 - 09.2014
- As a promoted stylist, I thrived creatively by consulting with clients to bring their vision to life while effectively managing my time between appointments
- I ensured compliance with all health and safety regulations, maintaining a high standard of service and care
Education
Cosmetology: Cosmetology License/Certification -
Paul Mitchell The School, Sacramento SchoolCalifornia Board of Barbering
Skills
- Technical Writing
- Cost-benefit analysis
- KPI Tracking
- Campaign Performance Tracking
- Operations Analysis
- Quality Assurance
Certification
California Board of Barbering and Cosmetology: Cosmetology License/Certification
Timeline
Business Analyst
Clutch
07.2022 - Current
Analyst
Unleashing Leaders, Inc.
10.2021 - 07.2022
Stylist
Self Employed
03.2020 - Current
Stylist
California Vibes Salon
11.2019 - 03.2020
House Manager
Freelance
09.2014 - 11.2019
Stylist
Artisan Salon
11.2012 - 09.2014
Cosmetology: Cosmetology License/Certification -
Paul Mitchell The School, Sacramento SchoolCalifornia Board of Barbering
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