Tara Hutman
Community & Family Resources
DESMOINES,IA
2
years of professional experience
Compassionate Residential Treatment Specialist experienced in trauma-informed care and crisis de-escalation. Maintained safe, structured environments while supporting emotional regulation and reinforcing recovery-focused routines. Committed to fostering positive change through strong communication and relationship-building skills.
Work History
Residential Treatment Specialist
6 Months- Monitored resident safety and maintained therapeutic milieu during daily program activities.
- Supported treatment plans by reinforcing coping skills and recovery-focused expectations.
- Documented client behaviors, incidents, and progress notes with accuracy and confidentiality.
- Assisted with group activities, meals, and structured routines for stable daily operations.
- Responded to crises calmly, using de-escalation techniques and approved intervention protocols.
- Communicated client concerns to clinical staff to support coordinated care decisions.
- Facilitated client engagement by encouraging participation in scheduled services and routines.
- Led group therapy sessions, facilitating meaningful discussions and promoting healthy coping strategies among residents.
- Maintained a safe living environment for residents, conducting thorough room checks and enforcing house rules consistently.
- Monitored residents'' medication adherence, ensuring proper administration and documenting any side effects or concerns.
- Conducted intake assessments for new residents, gathering essential information to create an initial treatment plan tailored to their needs.
- Provided crisis intervention when necessary, deescalating situations effectively to maintain safety within the facility.
- Served as a positive role model for residents, demonstrating healthy coping strategies and maintaining professional boundaries at all times.
- Documented all interactions with residents accurately and promptly in accordance with regulatory requirements, maintaining confidentiality at all times.
- Encouraged resident autonomy by teaching effective problem-solving techniques and goal-setting strategies.
- Observed and monitored client behavior and responses to treatment.
- Adhered to ethical and legal standards for confidentiality, protecting clients' privacy.
Cashier
1 Year 4 Months- Processed customer orders accurately through POS systems and handled cash, card, and mobile payments.
- Greeted guests promptly and delivered friendly service during dine-in, drive-thru, and carryout transactions.
- Balanced the cash drawer at shift close and resolved register discrepancies with attention to detail.
- Maintained a clean checkout area, dining space, and beverage station to support food safety standards.
- Communicated order changes clearly to kitchen staff to reduce delays and improve accuracy.
- Assisted team members during rush periods by prioritizing orders and managing transaction flow efficiently.
- Answered customer questions about menu items, combos, and promotions with clear, professional communication.
- Supported new cashiers by demonstrating register procedures, payment handling, and service expectations.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked a flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Associate of Applied Science - Business Administration And Entrepreneurship
Skills
Clinical documentation
Crisis intervention
Self-harm prevention
Suicide prevention
Relapse prevention
Trauma-informed care
Client assessment
Life skills training
Facility management
Stress management
Residential safety
Effective communication
Task prioritization
Conflict resolution
Reliability
Team collaboration
Relationship building
Multitasking
Multitasking
Problem-solving
Relationship building
Case management
Timeline
Residential Treatment Specialist
Community & Family Resources
04.2026 - CurrentRead More
Cashier
Wendys Restaurant
01.2025 - 05.2026Read More
Dmacc
Associate of Applied Science from Business Administration And Entrepreneurship
Read More