Tara Joshua
Lauderhill
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Collections Specialist
ICBD
Lauderdale Lakes, FL
12.2025 - 05.2026
- Managed collection of overdue accounts and payment
- Maintained accurate account records.
- Reduced delinquent accounts while providing professional customer service.
- Managed patient account inquiries and resolved billing discrepancies efficiently.
Insurance Verification Specialist
HCA Healthcare
Miramar, FL
12.2023 - 12.2025
- Verify insurance for ambulatory surgery center
- Advise pts about their out of pocket expense
- Check authorization status
- Conducted thorough insurance verifications to ensure patient coverage and minimize billing discrepancies.
- Collaborated with healthcare providers to resolve complex insurance issues, enhancing patient experience.
Collections Specialist
HCA Healthcare
Miramar, FL
08.2024 - 12.2024
- Checking claim status
- Working age of report
- Working bad reports
- Appeals
- Managed collections processes to reduce outstanding accounts receivable efficiently.
Prior Authorization Coordinator
VITAS Healthcare
Miramar, FL
09.2022 - 09.2023
- Verify insurance and eligibility
- Obtain Prior Authorization for hospice.
- Check status on authorization.
- Streamlined prior authorization processes, enhancing efficiency and reducing turnaround times.
- Collaborated with healthcare providers to gather necessary documentation for timely approvals.
Medical Billing and Collections Specialist
Nelson Psychological Services
Oakland Park, FL
10.2021 - 12.2022
- Verifying insurances
- Researching Payments
- Reading Explanation of Benefits.
- Updating Credentialing with insurances
- Posting payments to the clients accounts
- Checking denials and rejections
Front Desk Receptionist
ENT and Allergy Associates of Florida
Coral Springs, FL
03.2022 - 09.2022
- Check in patients
- Answering phones
- Making appointments
- Chart prepping
- Authorizations and referrals
- Managed patient scheduling and appointment confirmations to optimize office workflow.
- Coordinated communication between patients and medical staff, enhancing service efficiency.
Front Desk Receptionist
Baylis & Brown Orthopedics
Plantation, FL
05.2021 - 12.2021
- Check out
- Scheduling follow up appointments/Making Appointments
- Answering phones/Checking Faxes/Collect Deductibles.
- Payment posted to patients account.
- Implemented electronic health record system improvements, streamlining data entry processes.
- Coordinated appointment scheduling, ensuring optimal utilization of provider time.
Front Desk/Receptionist
Sunlife
Plantation, FL
12.2020 - 04.2021
- Checking in Patients/Scheduling Appointments
- Collecting Copays/posting payments to the payments account.
- Scanning Documents/Checking faxes/Processing Medical Records Request
- Answering the phone
- Familiar with Gateway Intergy/EHR
Referral Coordinator/Front Desk
Total Health Medical Center-DR.Wayne Fraser office
Lauderhill, FL
08.2020 - 10.2020
- Assisting Patients over phone with any concerns that they may have
- Scheduling Appointments/Checking in Patients
- Obtaining Authorization and Referrals/Scanning Documents
- Collecting copays/posting payments to patient's account
- Familiar with Ecw clinical
Customer Service Representative
Centene Corporation-Sunshine State Health Insurance, Ambetter Insurance
Sunrise, FL
03.2014 - 08.2019
- Provided accurate and appropriate, information in response to customer inquiries.
- Evaluated the customers' needs and provided service options to meet their requirements.
- Assist members with pcp changes, pcp search, payments, providing benefits information.
- Assist Providers with Claim status, Appeal status, verifying authorization is on file.
- Assisting Providers with Denial Claims, Rejected claims, and paid claims.
Patient Access Specialist
Coral Springs Medical Center
Coral Springs, FL
06.2012 - 03.2014
- Handled customer questions and complaints with professional courtesy.
- Registering Patients in Emergency Department
- Verifying patient's insurance
- Verifying authorizations
Education
Associate's degree - Respiratory Therapy
Broward College
Davie, FL06-2028
Technical Diploma - Medical Billing & Coding
Florida Technical College
Cutler Bay, FL09-2022
Diploma - Medical Assisting
Florida Career College
Lauderdale Lakes, FL12-2020
High School Diploma - undefined
Plantation High School
Plantation, FL05-2006
Skills
- Insurance prior authorization
- Organizational Skills
- EClinicalWorks
- Medical Scheduling
- Dependable
- EMR Systems
- Insurance verification
- Customer service
- Medical Coding
- Outstanding people skills
- Filing
- Copying
- Medical collection
- Medical terminology
- Medical Billing
- Multi-tasking and negotiation
- Excellent communication abilities
- Medical records
- Microsoft Word/Excel/PowerPoint
- Faxing
- Microsoft Excel
- Medical office experience
- Microsoft Office
- Account review
- Teamwork orientation
Certification
- CPR Certification
- Medical Coding Certification
- Medical Assistant Vocational Certificate
Timeline
Collections Specialist
ICBD
12.2025 - 05.2026
Collections Specialist
HCA Healthcare
08.2024 - 12.2024
Insurance Verification Specialist
HCA Healthcare
12.2023 - 12.2025
Prior Authorization Coordinator
VITAS Healthcare
09.2022 - 09.2023
Front Desk Receptionist
ENT and Allergy Associates of Florida
03.2022 - 09.2022
Medical Billing and Collections Specialist
Nelson Psychological Services
10.2021 - 12.2022
Front Desk Receptionist
Baylis & Brown Orthopedics
05.2021 - 12.2021
Front Desk/Receptionist
Sunlife
12.2020 - 04.2021
Referral Coordinator/Front Desk
Total Health Medical Center-DR.Wayne Fraser office
08.2020 - 10.2020
Customer Service Representative
Centene Corporation-Sunshine State Health Insurance, Ambetter Insurance
03.2014 - 08.2019
Patient Access Specialist
Coral Springs Medical Center
06.2012 - 03.2014
Technical Diploma - Medical Billing & Coding
Florida Technical College
Diploma - Medical Assisting
Florida Career College
High School Diploma - undefined
Plantation High School
Associate's degree - Respiratory Therapy
Broward College