Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Personal Information
Timeline
Generic

Wendy Prudhomme

Tifton,GA

Summary

Management and Sales Professional

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

32
32
years of professional experience
1
1
Certification

Work History

Patient Access Specialist/Healthcare Registrar

Tift Regional Medical Center
09.2016 - 12.2024
  • Responsibilities include having a strong focus on customer service delivery. Must have solid skills in patient registration procedures
  • Strong telephone and communication abilities
  • Good knowledge of medical terminology
  • Understand patient confidentiality and HIPAA rules
  • Excellent data entry and patient interviewing skills
  • A clear understanding of loading and processing insurance
  • Explaining insurance options, and payment plans that are available to patients
  • Strives to make the patient registration process as pleasant as possible Excellent interpersonal skills

Office Manager/Events Coordinator

My Executive Center
03.2010 - 06.2015
  • Responsibilities include coordinating and working on client events. Coordinate and monitor event timelines and ensure deadlines are met.
  • Administrative support; Answering phones, data entry, ordering center supplies, and working closely with both in-house and outside clients with their daily needs.

Broker Assistant

Breckenridge Pipes & Co
04.2004 - 01.2010
  • Primary responsibilities included administrative support for owner broker and maintaining business listing information on multiple websites. Also maintained business files under the Florida Department of Business and Professional Regulation.
  • Obtained State of Florida Real Estate License.

Sales Assistant/Receptionist

Morgan Stanley
10.1997 - 08.2003
  • Primary responsibilities encompassed all customer support for senior staff and account brokers.
  • Also assisted in Morgan Stanley Seminars for customers and prospective clients. Responsibilities also included appropriate wire transfer of account funds, data entry, initial client record set-up, and telephone interaction with clients.
  • Completed and passed the Series 7 exam.

Sales Manager/Security Consultant

Scott Alarm / ADT Security Systems
05.1995 - 06.1997
  • Managed, reviewed and analyzed prospective client property sites for design, selection and installation of commercial and residential security and safety systems.
  • Responsible for recommendation and sales of appropriate equipment to client to effect proper coverage of building(s) under review.
  • Completed sales orders in detail for all purchased and required equipment.
  • Conducted post installation review for both company and clients.
  • Ensured proper client training had been conducted regarding all purchased systems.
  • Active sales manager.

Internal Sales Manager/Outside Sales Support Manager/Coordinator

Loggy Bayou
02.1993 - 03.1995
  • Responsibilities included the supervision and support of nine outside sales representatives covering eleven states.
  • Responsible for the prompt, correct submission of customer orders, account establishment, credit processing, and representative expenses and itineraries.
  • Coordinated with manufacturing operations in the plant to ensure customer delivery expectations were met.
  • Direct responsibility for customer service and support in the eleven-state territory.
  • Participated in industry trade shows and demonstrations.
  • Traveled extensively outside the office during trade show season.

Education

Certification in Real Estate Sales Associate Course -

Florida Real Estate Institute
Jacksonville, FL
01.2008

Bachelor's Degree - Interior Design

The Art Institute of Pittsburgh-Online Division
Jacksonville, FL
06.2012

Associate - Fashion Merchandising

School of Fashion And Arts
Columbus, GA
01.1992

Skills

  • Data entry
  • Microsoft Word
  • Computer skills
  • Insurance information collection
  • Patient interaction
  • Customer service
  • Phone etiquette
  • Grammar Experience
  • Insurance prior authorization
  • Communication skills
  • Microsoft Outlook
  • Order entry
  • Healthcare reimbursements
  • Medical terminology
  • Co-payment collection
  • Math
  • Patient interviewing
  • Authorization verification
  • Eligibility determination
  • Financial obligation determination
  • Appointment scheduling
  • Medical terminology expertise
  • HIPAA compliance
  • Front desk operations
  • Insurance billing
  • Data entry proficiency
  • Fee collection
  • Patient registration
  • Exceptional communication

Accomplishments

  • Achieved 98% of insurance verification with accuracy and efficiency.
  • Documented all patient needs and requirements, that needed to be resolved.
  • Achieved top collector of co-pays, multiple times in the ER.
  • Resolved patient issues through team work and kindness

Certification

Completed and passed the Series 7 Exam

Licensed and Certification in Real Estate in the state of Florida



Personal Information

References:

Mr. Christopher Lewis, Patient Access Operations Supervisor, Tift Regional Medical Center

(229) 402-9732


Mrs. Carmen Alanis, Manager, Resource Corp. of America, TRMC

(229) 353-2266.        carmenalanis70@hotmail.com


Mrs Lea Sifford, RN, Tift Regional Medical Center

(229) 894-8352


Mr. Tommy DeWitt, Paramedic, Tift Regional Medical Center

(229) 237-9101



Timeline

Patient Access Specialist/Healthcare Registrar

Tift Regional Medical Center
09.2016 - 12.2024

Office Manager/Events Coordinator

My Executive Center
03.2010 - 06.2015

Broker Assistant

Breckenridge Pipes & Co
04.2004 - 01.2010

Sales Assistant/Receptionist

Morgan Stanley
10.1997 - 08.2003

Sales Manager/Security Consultant

Scott Alarm / ADT Security Systems
05.1995 - 06.1997

Internal Sales Manager/Outside Sales Support Manager/Coordinator

Loggy Bayou
02.1993 - 03.1995

Certification in Real Estate Sales Associate Course -

Florida Real Estate Institute

Bachelor's Degree - Interior Design

The Art Institute of Pittsburgh-Online Division

Associate - Fashion Merchandising

School of Fashion And Arts

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Wendy Prudhomme