Tara King
Plainfield,IL
Summary
Results-driven professional seeking position as Customer Service Advocate. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
7
7
years of professional experience
Work History
Tracer
McHenry
Woodstock, IL
08.2021 - 01.2022
- Provide contacts who have been exposed to Covid -19, with approved information about isolation and quarantine procedures
- Refer them to testing according to protocol and/or to a Covid-19 Community Support Specialist for social resources, HIPPA Certified
Customer Service Representative
Blue pay Processing
Naperville, IL
05.2013 - 08.2018
- (Nationwide services with a fast-growing operation), I provided merchant with secure, streamlined solutions
- We partner with all business to secure process of payments, included salesforce, mobile, quick books, electronic checks, and tokenization, documentation review for qualified applicants
- Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues
- Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.
Customer Service Representative
Omnicare Medical Supply
Naperville, IL
10.2010 - 02.2012
- I worked with McKesson, providing patients and residents of post-acute facilities and senior living communities with medical supplies
- Building connections, being aware of external issues, collaborating across boundaries
- Caring about individuals and their progress, showing respect, being supportive and responsive
- Recommended solutions within customer budgets and proactively followed up with all leads.
Education
No Degree - HIPPA Certification
John Hopkins University
Baltimore, MDNo Degree - Notary Public
Secretary of The State IL
Springfield, ILNo Degree - Covid Tracer Certificate
John Hopskins
Baltimore, MDBachelor of Science - Health Administration
University of Phoenix
Tempe, AZ10.2020
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Microsoft Office
- Data Entry
- Organization and Time Management
Powerchart, Cerner,Revenue Cycle
Working with Cerner, Revenue Cycle, and PowerChart helps with multi-entity electronic medical records,assisting through patient portal and education them on their services.
Timeline
Tracer
McHenry
08.2021 - 01.2022
Customer Service Representative
Blue pay Processing
05.2013 - 08.2018
Customer Service Representative
Omnicare Medical Supply
10.2010 - 02.2012
No Degree - HIPPA Certification
John Hopkins University
No Degree - Notary Public
Secretary of The State IL
No Degree - Covid Tracer Certificate
John Hopskins
Bachelor of Science - Health Administration
University of Phoenix
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