Tara Lapham
Livonia,MI
Summary
Hard-working student with experience at Smoothies on Seven Dairy Bar, excelling in customer engagement and teamwork. Proven ability to enhance customer satisfaction through reliable service and efficient order preparation. As a Junior Coach with the Livonia Falcons, I fostered athlete development and instilled values of dedication and resilience. Experienced with customer service, ensuring positive interactions and satisfaction.
Overview
3
3
years of professional experience
Work History
Ice Cream Server
Smoothies on Seven Dairy Bar
03.2022 - 08.2024
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Prepared ice cream orders quickly while adhering to proper food safety guidelines.
- Processed sales transactions for cash, debit, and credit purchases.
- Collaborated with team members to maintain smooth operations during high-volume periods.
Junior Coach
Livonia Falcons
08.2021 - 01.2024
- Conducted skill assessments for each athlete, identifying areas for improvement and providing targeted instruction accordingly.
- Organized practice schedules, ensuring efficient use of time and resources for optimal skill development.
- Mentored junior athletes through one-on-one coaching sessions, enhancing their understanding of the sport and refining their techniques.
- Served as a positive role model for young athletes, instilling the values of dedication, teamwork, and resilience.
Education
Bachelor of Science - Nursing
Michigan State University
East Lansing, MI05-2028
Skills
- Teamwork
- Customer engagement
- Customer service
- Patience and empathy
- Greeting customers
- Speed and efficiency
- Reliability and punctuality
Timeline
Ice Cream Server
Smoothies on Seven Dairy Bar
03.2022 - 08.2024
Junior Coach
Livonia Falcons
08.2021 - 01.2024
Bachelor of Science - Nursing
Michigan State University
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