Tara Lee
Hillsborough,NC
Summary
Dedicated professional with expertise in customer service, management, financial reconciliation, and cocktail preparation.
Overview
29
29
years of professional experience
1
1
Certification
Work History
School Nutrition Manager
Durham Public Schools
Durham, NC
11.1998 - Current
- Trained and supervised staff on food safety and preparation standards.
- Oversaw daily operations of school nutrition programs across multiple locations, ensuring compliance with regulations and standards.
- Coordinated inventory management processes to maintain adequate food supplies across schools, supporting uninterrupted meal service.
- Organized staff meetings to discuss program updates and training opportunities.
- Maintained records related to meal counts, student enrollment numbers, financial reports.
- Directed daily operations of kitchen staff by matching tasks to individual strengths, enhancing team efficiency and service quality.
- Assessed kitchen staff performance and provided targeted guidance to uphold quality standards.
- Oversaw ordering process for necessary items such as paper goods, utensils, cleaning supplies.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Bartender/Concessions Worker
Oak View Group
Greenwood Village, Colorado
10.2017 - Current
- Delivered exceptional customer service, contributing to positive guest satisfaction.
- Maintained strict adherence to health and safety regulations in beverage preparation, ensuring safe service.
- Managed cash register and POS transactions accurately, ensuring efficient payment processing.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
Level Supervisor
Centerplate Inc.
Stamford, CT
07.1997 - 09.2013
- Resolved customer inquiries and complaints to ensure satisfaction.
- Directed and supervised team of 15 employees in daily operations.
- Tracked progress on projects and provided timely feedback to staff members.
- Balanced daily sales and revenue.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised daily operations of food service staff and kitchen activities.
Education
Some College (No Degree) - Information And Communication Technology
North Carolina Central University
Durham, NCSkills
- Daily Production Management
- Inventory management
- Customer service
- Customer engagement
- Cocktail preparation
- POS operation
- Health and safety compliance
- Cash and credit card reconciliations
- Settle Invoices
Certification
- Accounting Certification
- ServSafe Certification
Timeline
Bartender/Concessions Worker
Oak View Group
10.2017 - Current
School Nutrition Manager
Durham Public Schools
11.1998 - Current
Level Supervisor
Centerplate Inc.
07.1997 - 09.2013
Some College (No Degree) - Information And Communication Technology
North Carolina Central University