Tara Madden

Sports Marketing Company -

• Verify and ensure the accuracy of gathered data, including membership details, statistical information, and relevant datasets, using available resources.
• Conduct thorough research to update information on organizational facilities, including the number, size, and types of tennis courts. Actively contribute to testing and refining new online web pages to enhance user experience
• Delivered exemplary customer service by promptly responding to client requests and inquiries related to memberships, billing, upgrades, and renewals. Consistently assisted a significant number of clients, demonstrating a high level of problem-solving skills and efficiency
• Worked the 2023 US Open, at the USTA Booth, providing information and assistance to attendees

• Create and present media and advertising packages to prospective customers
• Record daily financial transactions and update quickbooks
• Monitor cash flow and produce financial reports to assist the Publisher and Editor-in-Chief in the process of making strategic decisions about advertising strategies and resource allocation

• Contributed on special projects, including implementing improvements to the onboarding process and training programs that promote diversity and inclusion within the organization, and documentation coordination
• Scheduled and confirmed meetings and provided detailed meeting notes for the VP of Human Resources
• Collaborated with compliance department and updated/audited personnel files

• Liaised with the team on diverse marketing projects, presentations and pitches, aimed at engaging new leads and potential customers
• Managed and curated content for various social media platforms, including Instagram, TikTok, and Facebook, to effectively promote the film
• Created captivating content for the social media logo and designed the movie poster specifically for the film's Instagram account