Tara Marie McCue
Las Vegas,NV
Summary
Organized and motivated individual with a positive attitude and desire to deliver exceptional experiences. Business oriented and hardworking with strong customer services skills.
Overview
10
10
years of professional experience
Work History
Course Administration Manager
National Institute of Modern Aesthetics
07.2021 - 06.2023
- Managed an advanced aesthetics course program for current and graduated students
- Grew a successful team of Instructors and staff members
- Oversaw, set up for, and ensured all courses ran smoothly and efficiently
- Created marketing and promotional campaigns that resulted in full course enrollments
- Responsible for product ordering and managing inventory
- Assisted in the development of administrative procedures and systems to improve accuracy and efficiency.
- Ensured compliance with organizational policies and procedures as well as applicable laws and regulations.
Assistant General Manager
Old Homestead Steakhouse, Caesars Palace
11.2018 - 06.2020
- Managed daily operations of the restaurant, including scheduling and supervising staff.
- Ensured that customer service standards were met or exceeded at all times.
- Developed and implemented effective strategies to maximize sales and profits resulting in record breaking revenues and cover counts
- Monitored inventory levels and placed orders for new stock as needed.
Assistant Restaurant Manager
Gordon Ramsay Pub & Grill, Caesars Palace
03.2018 - 11.2018
- Assisted the GM in managing an $18 million Celebrity Chef restaurant
- Maintained daily operations including managing, training, and scheduling staff members
- Implemented rotations, assignments, and standards that increased efficiency and cover count at the hostess podium
- Assisted in recruiting, training, and scheduling staff members.
- Provided leadership and direction to restaurant employees.
- Monitored customer service standards and resolved complaints
Pool and Café Supervisor
Trump International Hotels
04.2017 - 03.2018
- Assisted the head of the department in hiring, managing, and training team members
- Cultivated trustworthy relationships with associates resulting in record breaking departmental associate satisfaction
- Maintained administrative functions such as scheduling, inventory, employee attendance and evaluations
- Introduced employee incentives and awards to the work environment which resulted in an increase in individual sales
- Increased end of season revenue by 6%
- Ensured that the pool area was clean and safe for patrons.
VIP Pool Host
Wynn and Encore Resorts
02.2013 - 11.2016
- Collaborated with management on ideas resulting in more effective shift rotations and sales incentives
- Quickly integrated into a team environment to ensure maximum work productivity
- Catered to guests and took pride in exceeding their expectations and providing efficient and professional service
- Maintained product knowledge and maximized product sales
- Consistently a lead team member in food and beverage sales
Education
Licensed Instructor & Advanced Aesthetician -
National Institute of Modern Aesthetics
06.2021
Bachelor of Arts in Sociology -
University of Nevada Las Vegas, NV
05.2016
Associates in Social and Behavioral Sciences -
Irvine Valley College, CA
05.2010
Fitness Specialist Certification -
Irvine Valley College, CA
05.2010
Skills
- Leadership
- Attention to Detail
- Communication
- Customer Service Management
- Self-motivated
- Organization and Multitasking
Timeline
Course Administration Manager
National Institute of Modern Aesthetics
07.2021 - 06.2023
Assistant General Manager
Old Homestead Steakhouse, Caesars Palace
11.2018 - 06.2020
Assistant Restaurant Manager
Gordon Ramsay Pub & Grill, Caesars Palace
03.2018 - 11.2018
Pool and Café Supervisor
Trump International Hotels
04.2017 - 03.2018
VIP Pool Host
Wynn and Encore Resorts
02.2013 - 11.2016
Fitness Specialist Certification -
Irvine Valley College, CA
Associates in Social and Behavioral Sciences -
Irvine Valley College, CA
Bachelor of Arts in Sociology -
University of Nevada Las Vegas, NV
Licensed Instructor & Advanced Aesthetician -
National Institute of Modern Aesthetics