Results-driven operations leader with 10+ years of progressive management experience spanning hospitality, manufacturing, and laboratory operations. Proven ability to build high-performing teams, improve processes, maintain compliance and quality standards, and drive operational excellence in fast-paced environments. A collaborative leader recognized for strong analytical thinking, effective communication, and a commitment to continuous improvement.
Work History
Creative Lab Supervisor
1 Year 5 Months
The Lebermuth Company | 02.2025 - 07.2026
Supervise daily Creative Lab operations by coordinating workflow, documentation, employee scheduling, and laboratory priorities.
Lead, coach, and develop a team of four employees through training, performance feedback, and professional development.
Maintain accurate laboratory records and product documentation to ensure traceability, organization, and consistency.
Develop, revise, and maintain Standard Operating Procedures (SOPs) to support quality and operational excellence.
Collaborate with Research & Development, Evaluation, Marketing, Quality Assurance, Production, and Sales teams to support product development, customer projects, product evaluations, and successful commercialization efforts.
Ensure compliance with company quality standards through the review of product documentation, specifications, and laboratory records prior to product release.
Perform quality assurance activities by verifying product documentation, investigating discrepancies, and supporting corrective actions to maintain product quality and consistency.
Utilize Microsoft Dynamics CRM to manage customer information, product data, documentation, and support cross-functional communication and project tracking.
Identify and implement process improvements that enhance laboratory efficiency, workflow, documentation accuracy, and overall product quality.
Manufacturing Compounder | Backup Team Lead
3 Years 10 Months
The Lebermuth Company | 04.2021 - 02.2025
Produced custom fragrance and flavor formulations according to production schedules and customer specifications while maintaining strict quality standards.
Assisted with daily production leadership by coordinating workflow and supporting operations in the absence of the Shift Lead.
Performed inventory analysis, cycle counts, and inventory reconciliations to maintain accurate raw material inventory, utilizing BatchMetrics to investigate discrepancies, update inventory records, and support uninterrupted production.
Conducted in-process quality control by verifying raw materials, batch weights, measurements, and finished product specifications before product release.
Accurately documented batch records, material usage, and production data to ensure product traceability and inventory accuracy.
Operated a variety of manufacturing equipment while maintaining OSHA and company safety standards.
Contributed to continuous improvement initiatives through attention to quality, accuracy, efficiency, and process consistency.
Back of House Manager
5 Years 7 Months
PEGGS Restaurant | 09.2015 - 04.2021
Managed daily back-of-house operations, supervising teams of up to eight employees in a high-volume restaurant.