TARA MILLER
Amarillo
Summary
Organized and motivated candidate eager to apply all skills in various environments. Seeking mid-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Toot N Totum
Amarillo, TX
07.2024 - Current
- Managed recruitment processes across multiple store locations, covering both local and out-of-town stores.
- Addressed and resolved employee relation issues.
- Handled onboarding activities such as I-9 verification, background checks, and drug screenings.
- Generated requisitions for store positions as required.
- Performed store inspections to verify cleanliness, uniform compliance, and visibility of labor law posters.
- Streamlined the process of educating managers on essential recruitment software.
Head of Human Resources
Accommodating Healthcare Services
Fort Worth, Texas
01.2024 - 07.2024
- Assisted in developing strategies for improving organizational culture through employee engagement initiatives.
- Advised managers on best practices for managing their teams effectively while maintaining compliance with applicable laws.
- Ensured that all personnel files were up-to-date and compliant with applicable legal requirements.
- Reviewed job descriptions to ensure accuracy of position responsibilities.
- Oversaw recruitment, interviewing and hiring processes for new employees.
- Managed payroll processing, benefits administration and other related HR functions.
- Advocated for employee needs and benefits, promoting engagement, transparency and interactive communication.
- Addressed and resolved escalated issues, leveraging strong conflict resolution and emotional intelligence.
- Coordinated with vendors for timely resolution of technical issues related to HRIS software applications.
- Created training materials for staff members related to timekeeping procedures.
- Backup to ensuring Insurance companies paid all units in a timely fashion in order to pay employers/caregivers.
- Completed all workers compensation claims for employers/caregivers and corporate employees.
- EEO-1 reporting, payroll and 401k auditing
- Created SOP’s, and made updates to policies and employee guide with assistance from legal team.
- Compiled, reviewed and processed FMLA leave requests to ensure compliance with the Family Medical Leave Act.
- Reviewed and analyzed expense reports for accuracy, completeness, and compliance with company policy.
- Coordinated responses to unemployment claims and participated in hearings as necessary.
Head of HR
Custom Bilt Metals
Irving, TX
11.2021 - 12.2023
- Developed hiring and recruitment policies to drive transparent and fair hiring process for selecting candidates on basis of merit and relevance with job
- Supported top talent identification processes by interviewing candidates and executing onboarding, orientation and benefits processes
- Initiated employee evaluation process and recommended policy changes
- Held exit interviews and documented information discussed with employees
- Handled sensitive employee and company information with highest level of confidentiality and discretion
- Compiled reports to provide management with accurate information and comply with policies and procedures
- Facilitated learning and development programs and initiatives resulting in advancement opportunities for employees
- Encouraged open communications, promoting positive and pro-employee work environment
- Directed HR programs, policies and processes to improve operational efficiency
- Cultivated community relations with referral agencies to maintain strong applicant flow
- Formulated corrective action plan through analysis of management feedback and consultation with employee
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
Human Resources Business Partner
Omega Environmental Technologies
Irving, TX
02.2019 - 11.2021
- Processed multi state payrolls for 6 divisions totaling 26 payroll per month
- Weekly, semi-monthly and Biweekly (700+ employees)
- Worked with business leaders to evaluate and optimize human resources policies
- Served as link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems
- Assisted with managing employee engagement and communication activities, guiding employee safety and workers' compensation activities
- Met with current and leaving employees to conduct surveys and determine areas in need of improvement
- Identified staff vacancies to quickly send job descriptions to staffing agencies to fill open positions
- Planned and executed special events such as Onsite-Flu and COVID-19 vaccine clinics for employees
- Implemented innovative employee incentive program to increase staff productivity
- Facilitated new hire onboarding and offboarding
- Assisted with the implementation of a new HRIS system
- Processing 401K contributions, matches and loans in Fidelity
- Facilitated payroll and benefit platform integrations
- Assisted with 2 acquisitions
- Analyzed compensation and benefits policies to develop modifications and establish competitive programs
- Improved operational efficiencies by creating filing systems to maintain confidential employee documents and reports.
HR Generalist
Stellar Relay
Irving, TX
01.2017 - 01.2019
- Oversaw all aspects of 150-200 agent's back end operational needs which included insurance enrollment, on-boarding, payroll, and any escalations between two locations
- Achieved operational objectives by contributing information and recommendations to strategic plans and reviews in conjunction with the HR Manager, preparing and completing action plans, implementing compliance, productivity, quality, and recruiting standards; resolving problems; completing audits; identifying disciplinary trends; implementing policy change
- Accomplished human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, and counseling team members, communicating job expectations, planning, monitoring, and reviewing job contributions and enforcing policies and procedures
- Met financial objectives by ensuring minimal errors during the payroll process as to limit financial impact on the company's P&L, preparing project budgets, scheduling expenditures; analyzing variances; assisted in the initiation of corrective actions.
Billing Specialist
Mercy Ambulatory Center
Dallas, TX
01.2015 - 01.2017
- Assisted in daily medical billing department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management
- Accomplished accounts receivables goals by reviewing and collecting essential information from respective units and preparing bills, which included the explanation of various charges to patients and collecting payments in cash and credit cards
- Ensured billing accuracy by way of filling insurance forms and submitting it to the respective company for payment
- Determined final invoice for patient by capturing services noted in said chart and keeping accurate records of laboratory test and treatment provided.
Billing Specialist
American Homepatient
Plainview, TX
01.2012 - 01.2015
- Assisted in daily DME billing department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management
- Helped in providing a smooth transition after medical treatment by working with the support team to file records electronically for preparation of discharge reports, and making phone calls to the patient's insurance provider for verification purposes and answering their doubts regarding provided treatments
- Served as liaison between American Homepatient and insurance providers, inputting the accounts section for translating health-care services into medical claims and submitting the documents via mail to the patient's insurance provider
- Provided information regarding services and clinical duties performed by physicians, nursing personnel and other hospital staff to the patient's family by answering their questions related to the bill's charges.
Education
Bachelors Degree - Business Administration
Wayland Baptist University
Plainview, TXSkills
- Recommending policy improvements
- Improving employee engagement
- Some Recruiting Experience
- Payroll administration
- Employee relations
- Benefits programs
- Relationship building
- Friendly, positive attitude
- Reliable & trustworthy
- Staff compensation
- Personnel information systems
- Computer skills
- Customer service
Certification
PHR
Timeline
Human Resources Generalist
Toot N Totum
07.2024 - Current
Head of Human Resources
Accommodating Healthcare Services
01.2024 - 07.2024
Head of HR
Custom Bilt Metals
11.2021 - 12.2023
Human Resources Business Partner
Omega Environmental Technologies
02.2019 - 11.2021
HR Generalist
Stellar Relay
01.2017 - 01.2019
Billing Specialist
Mercy Ambulatory Center
01.2015 - 01.2017
Billing Specialist
American Homepatient
01.2012 - 01.2015
Bachelors Degree - Business Administration
Wayland Baptist University