Resourceful Store Manager highly productive in completing tasks efficiently. Possess specialized skills in inventory management, staff training, and customer service which ensure operational success. Excel at communication, leadership, and problem-solving to meet diverse challenges head-on.
Overview
5
5
years of professional experience
Work History
Store Manager
JOANN Fabrics and Crafts
Charleston, South Carolina
03.2022 - Current
Formed and sustained strategic relationships with clients.
Planned special promotions or discounts based on market trends.
Implemented campaigns and promotions to help with developing goods and services.
School Custodian
Goose Creek High School
Goose Creek, South Carolina
11.2020 - 05.2021
Kept business entrances clean, tidy and professional in appearance.
Dusted furniture, machines or equipment.
Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
Maintained janitorial supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Replenished restroom supplies such as soap, paper towels and toilet tissue.
Support Manager
Walmart
Charleston, South Carolina
07.2020 - 11.2020
Developed and implemented quality assurance procedures to ensure high levels of customer satisfaction.
Conducted regular meetings with staff members to discuss challenges faced by customers.
Managed daily operations of the customer service department, including staffing schedules and resource allocation.
Monitored staff interactions with customers to provide real-time coaching.
Monitored customer service performance metrics and identified areas for improvement.
Delegated work to staff, setting priorities and goals.
Conducted regular performance reviews and provided constructive feedback to team members.