Years of professional IT experience
Tara Nieves
Green Cove Springs,FL
Summary
- Strategic professional, driving operational excellence by transforming IT infrastructure and security. Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
- Experienced IT Manager with top-notch implementation and project management abilities. Highly organized, methodical and skilled at overseeing daily milestones across high-performance teams. Well-versed in IT Project planning and deployment.
- Successful at optimizing security standards, improving planning processes and managing systems implementation. Knowledgeable about disaster recovery planning, roadmapping and team development.
- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
Work History
IT Manager
BH Tech Connection, LLC
01.2022 - Current
- Observe and sustain internal and external knowledge base articles within Halo PSA, centralizing information for easy accessibility
- Formulate and institute innovative systems, policies, and procedures to enhance overall IT infrastructure
- Guarantee optimal security of data, network access, and backup systems.
Scentsy Independent Consultant
Unicorn Magic Scentsy
01.2018 - Current
- Cultivate connections with potential customers and team members to foster supportive community around Scentsy products and opportunities
- Showcase in-depth understanding of Scentsy's diverse range of products, confidently guiding customers to perfect products.
IT Consultant
BH Tech Connection, LLC
01.2021 - 01.2022
- Implemented backup software solutions to ensure robust data protection and recovery mechanisms
- Implemented security and cybersecurity tools to fortify client networks against potential threats and vulnerabilities
- Orchestrated efficient client onboarding and offboarding processes for seamless transitions.
Help Desk Manager
Atomic Technology Solutions
01.2013 - 01.2021
- Controlled team of technicians remotely and conducted periodic reviews while handling phone systems and ticketing queues
- Supported internal IT team with administrative tasks and licensing purchases (Office 365 MPN, PAX8, etc.).
Education
Bachelors - Computer Science
Brandman University
Irvine, CAAssociates - Computer Science
Olympic College
Bremerton, WAMBA - Information Technology Management
Western Governors University
Millcreek, UT12.2023
Skills
- Antivirus Software
- Backup Software
- Maintenance Tools and RMM Software
- Security and Cybersecurity Tools
- Password Management Software
- Team Collaboration
- Information Confidentiality
- Risk Mitigation Planning
- Quality Assurance
- Cybersecurity Best Practices
- Change Management
- Operating System Management
- Documentation Management
- Technical Troubleshooting
- Documentation and Reporting
- Technical Leadership
- IT Budgeting
- IT Risk Management
- Project Management
- IT Service Management
- Business Analysis
- IT Compliance
- Cybersecurity Management
- IT Infrastructure
- ITIL Framework
- IT Procurement
- Disaster Recovery
- Enterprise Architecture
- IT Asset Management
- Network Administration
- Application Support
- Information Security
- Staff Hiring
- Infrastructure Planning
- Product Development
- IT Infrastructure Proficiency
- Operational Reporting
- Security Planning
- Project Planning
- Equipment Procurement
- Project Lifecycle Management
- User Support
- Project Leadership
Websites
Professional Development
- IT and Cybersecurity Risk Management Essential Training - LinkedIn Learning
- InfinITech - Tech Ninja - BH Tech Connection, LLC
- Learning Azure Kubernetes Service (AKS) - LinkedIn Learning
- Coursera Google | Getting Started with Cloud Shell and Google Cloud - Coursera
- Lion Gard Certified Professional - Lion Gard
- RSAC365 CyberSecurity - SolarWinds Incident Response - RSA Security
- Ignite Certified Course | Admin Certified Course (RCCP) | Sales Professional Certified Course - RingCentral
Volunteer Experience
Monterey Bay Spouse Club, Volunteer Webmaster, Monterey, CA, 2020, Present
Timeline
IT Manager
BH Tech Connection, LLC
01.2022 - Current
IT Consultant
BH Tech Connection, LLC
01.2021 - 01.2022
Scentsy Independent Consultant
Unicorn Magic Scentsy
01.2018 - Current
Help Desk Manager
Atomic Technology Solutions
01.2013 - 01.2021
Bachelors - Computer Science
Brandman University
Associates - Computer Science
Olympic College
MBA - Information Technology Management
Western Governors University