ALANNA DEGAETANO
Brooklyn,NY
Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Overview
7
7
years of professional experience
Work History
SERVER
CRAFT BAR & KITCHEN
2021.05 - Current
- Take customer orders and ensure food and service satisfaction
- Recommend menu items and restaurant-wide discounts daily.
- Arrange and prepare tables for customers to offer memorable experiences to guests and foster repeat business.
- Suggest appropriate options for food allergy concerns.
- Collect payment for food and drinks served, balance cash receipts and maintained accurate cash drawer.
- Resolve guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintain cleanliness of establishment during shift and after close.
- Provide enthusiastic and welcoming spirit to establishment.
- Learned and became proficient in SpotOn Restaurant technology.
CHILD CARETAKER
RESIDENCE
2017.02 - 2020.08
- Provided reliable care to children aged 7 years and younger.
- Prepared food responsibly with allergy/diet considerations.
- Supervised children at local play centers/parks.
- Maintained effective schedule balance between rest periods, active play and instruction.
- Supervised homework completion and planned creative activities
- Accompanied children to medical appointments.
Education
Bachelor of Arts - English
Binghamton University
Binghamton, NY05.2023
Skills
- Experienced leadership and teamwork
- Outstanding customer service skills
- Point of sale operation (SpotOn)
- Food and beverage pairings
- Cash Handling
- Food Sales and Promotion
Timeline
SERVER
CRAFT BAR & KITCHEN
2021.05 - Current
CHILD CARETAKER
RESIDENCE
2017.02 - 2020.08
Bachelor of Arts - English
Binghamton University
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