Tara Ratzer
North Pownal,VT
Summary
Tara is a dynamic leader and current Owner/Head Horse Trainer at Wilden's Run Farm LLC, who excels in client relationship management and operational efficiency. Tara started Wilden's Run Farm from the ground up providing exceptional service and has achieved unparalleled client satisfaction and retention. Tara provides a proven track record in driving business growth and opened up the doors to international relationships with Wilden's Run Farm Imports. Tara is known for reliability, adaptability, strategic vision, and effective problem-solving. She is skilled in business management, sales, and customer relations.
Overview
7
7
years of professional experience
Work History
Owner/Head Horse Trainer at Wilden's Run Farm
Wilden's Run Farm LLC
12.2017 - Current
- Responsible for the well being and safety of clients horses.
- Trained specific needs for multiple horses.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Assisted in recruiting, hiring and training of team members.
- Scheduled farrier and vet appointments regularly.
- Assisted owners in addressing specific behavioral issues through targeted training techniques, fostering better communication between horse and rider.
- Developed international relations with Ireland and Germany to scout and import horses for clients.
- Ability to foster a team with vets internationally to ensure client was getting a horse that fit their goals and budget.
Education
Business
Castleton University
Castleton, VTHigh School Diploma -
Red Hook High School
Red Hook06-2011
Skills
- Client Relationship Management
- Operational Efficiency in Small Businesses
- Client Relationship Management
- Clear Communication Skills
- Organizational Management
- Operations management
- Effective Strategic Planning
- Team Leadership
- Content Marketing for Sale Horses
- Effective Negotiation For Buying and Selling Horses for Clients
- Sales Team Management
- Recruitment and Staffing
Websites
Affiliations
- United States Equestrian Federation
- United States Hunter Jumper Association
- United States Dressage Federation
- International Liberty Horse Association
Timeline
Owner/Head Horse Trainer at Wilden's Run Farm
Wilden's Run Farm LLC
12.2017 - Current
Business
Castleton University
High School Diploma -
Red Hook High School
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