Tara Reaves
Customer Service
Sacramento,CA
Summary
Personable and dedicated individual with extensive experience in Customer care, healthcare and the automotives industry. Solid team player with a vivacious attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
Work History
Logistics Coordinator II
Rcg Logistics
Sacramento, CA
03.2020 - Current
- Coordinated daily transports including scheduling, routing, tracking and documentation.
- Developed and maintained relationships with vendors, carriers and customers to ensure efficient transports of autos.
- Dispatched and monitored transports in accordance with customer and DOT requirements.
- Managed vehicle inventory to ensure timely delivery while minimizing storage costs.
- Created reports for delivery timelines, carriers invoices and other related information.
Senior Insurance Specialist
Coram Specialty Infusion
Rancho Cordova, CA
04.2012 - 01.2020
- Reviewed and verified insurance policies to ensure compliance with state regulations and company standards.
- Resolved disputes between policyholders and insurers regarding coverage issues or payment discrepancies.
- Maintained records of all transactions including policy renewals, cancellations and amendments.
- Explained coverage options to potential policyholders, answering questions or concerns.
Medical Billing and Collections Specialist
EDS Medi-Cal
Rancho Cordova, CA
05.2008 - 09.2011
- Verified patient insurance eligibility and coverage for medical services rendered.
- Reviewed, coded, and submitted claims to insurance companies and government payers.
- Followed up on unpaid or denied claims in a timely manner.
- Resolved billing discrepancies with insurance companies and patients.
Education
Bachelor of Science - Human Services
Universty of Phoenix
Sacramento, CA10.2014
High School Diploma -
Heritage Peak CHS
Antelope, CA06.2006
Skills
- Operational Efficiency
- Punctual and Dependable
- Analytical Thinking
- Verbal and Written Communication
- Computer-Based Inventory System
- Shipping and Receiving
Timeline
Logistics Coordinator II
Rcg Logistics
03.2020 - Current
Senior Insurance Specialist
Coram Specialty Infusion
04.2012 - 01.2020
Medical Billing and Collections Specialist
EDS Medi-Cal
05.2008 - 09.2011
Bachelor of Science - Human Services
Universty of Phoenix
High School Diploma -
Heritage Peak CHS
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