Tara Rockford
Oyster Bay,NY
Summary
Brings proven track record of success in determining eligibility and resolving complex cases. Works professionally with patients to develop and implement successful strategies for maximizing services and benefits. Skilled in problem-solving and identifying solutions meeting patient and company needs.
Overview
7
7
years of professional experience
Work History
Authorization Specialist / Front Desk Specialist
Orthopaedic Associates Of Manhasset
06.2017 - Current
- General clerical support person at front line of busy medical practice including answering phones, filing and faxing documents, scanning patient records. Communicated with people from various cultures and backgrounds on application process.
- Compile paperwork related to the patient, asses their eligibility for particular services, communicate with the insurance provider and track the progress of a case.
- Obtain prior authorization on medical services including Physical Therapy and Durable Medical Equipment.
- Contact primary care physicians and other M.D.'s in regards to referrals and prescriptions.
- Trained staff on current eligibility requirements and policies.
- Maintain a safe, clean, and organized work environment in compliance with rules, regulations and procedures.
Group Life Counselor
Harmony Heights School
09.2019 - 08.2021
- Report and refer critical incidents that jeopardize teens well-being as obligated by law, administrative regulations, or ethical standards.
- Maintained confidentiality of records relating to a student's treatment.
- Guided students in developing skills and strategies for dealing with problems.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Engaged students in conversation to determine feelings and apprehensions.
Physical Therapy Aide Intern
Elite Physical Therapy And Rehabilitation
12.2016 - 05.2017
- Assisted with executing patient care duties as directed by the supervising therapist by working one-on-one to restore function, relieve pain, and prevent disability.
- Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
- Recorded treatment given and equipment used.
Education
Bachelor of Science - Health Sciences
New York Institute of Technology
Old Westbury, NY05.2018
Skills
- Procedures Compliance
- Patient Care
- Organization
- Gathering Referrals
- Customer Satisfaction
- Safety and Safeguarding
- Teamwork
- Multitasking
Timeline
Group Life Counselor
Harmony Heights School
09.2019 - 08.2021
Authorization Specialist / Front Desk Specialist
Orthopaedic Associates Of Manhasset
06.2017 - Current
Physical Therapy Aide Intern
Elite Physical Therapy And Rehabilitation
12.2016 - 05.2017
Bachelor of Science - Health Sciences
New York Institute of Technology
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