Tara Sawatzky
East Wenatchee,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Seasoned Hospitality professional competent in keeping guest needs balanced with business targets. Highly organized in handling administrative functions, leading teams and coordinating facility services. Smooth and efficient multitasker and planner.
Overview
11
11
years of professional experience
Work History
Process Leader
PetSmart
East Wenatchee, WA
02.2023 - Current
- Led process improvement initiatives to enhance operational efficiency and team performance.
- Developed training materials and conducted workshops for new team members.
- Collaborated with cross-functional teams to streamline workflows and reduce redundancies.
- Analyzed data trends to identify areas for process optimization and resource allocation.
- Implemented best practices in pet care operations, improving service delivery standards.
- Facilitated regular team meetings to discuss progress, challenges, and strategic goals.
- Managed inventory systems to ensure accurate supply levels and timely replenishment.
- Improved production efficiency by implementing new process controls and monitoring systems.
- Developed and executed strategies for continuous process improvement, resulting in reduced cycle times and increased throughput.
- Enhanced team performance with ongoing training, coaching, and feedback on individual work outputs.
Merchandising Assistant Store Manager
Petsmart
East Wenatchee, WA
02.2023 - Current
- Assisted in managing daily store operations, ensuring efficient workflow and compliance with company standards.
- Supported inventory management processes, including tracking stock levels and organizing product displays.
- Collaborated with team members to enhance customer service experience through effective communication and problem-solving.
- Executed visual merchandising strategies to maximize product visibility and drive sales performance.
- Trained new staff on operational procedures, promoting a culture of teamwork and continuous improvement.
- Analyzed sales data to identify trends, contributing insights for inventory replenishment and promotional planning.
- Supported the Store Manager in all aspects of store operations as needed, maintaining optimal efficiency and customer satisfaction.
- Managed a team of associates, ensuring proper training, scheduling, and adherence to company policies.
- Assisted in the recruitment, hiring, and onboarding of new team members, fostering a productive work environment.
- Maintained a clean and organized store environment by enforcing strict standards for cleanliness and organization.
- Increased sales by strategically placing merchandise and creating visually appealing displays.
Guest Advisor
Petco Animal Supplies Stores Inc.
Covington, WA
06.2022 - Current
- Operated and proficiently navigated computer hardware and software applications and performed accurate data entry to optimize guest services.
- Coordinated with bell person to escort guest and transport luggage to room and resolved discrepancies on room status report with housekeeping.
- Established and maintained positive working relationships with colleagues and modeled exemplary teamwork in front of guests.
- Responded to inquiries pertaining to event and banquet services and reservations and registration of guests.
- Resolved guest complaints and followed up to confirm guest satisfaction with solution.
- Closing Manager on duty
Manager on Duty
Covington Holistic Medical
Covington, WA
05.2017 - 05.2022
- Responded to customer concerns by providing friendly, knowledgeable support and maintaining composure and professionalism.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance, professional conduct and attendance reliability.
- Initiated plans to improve customer relations, quality standards and service efficiency.
- Developed schedules for up to Number employees per shift.
- Oversaw Type operations with team of Number personnel.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Manager
Domino's Pizza
Covington, WA
09.2015 - 02.2017
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maximized performance by monitoring daily activities and mentoring team members.
- Recorded inventory sales into organization's weekly income report.
Education
Kentwood High School
Covington, WASkills
- Flexible and Adaptable
- Self-Motivated
- Teambuilding
- Multitasking Abilities
- Excellent Communication
- Planning and Coordination
- Good Telephone Etiquette
- Organization and Time Management
- Data Entry
Timeline
Process Leader
PetSmart
02.2023 - Current
Merchandising Assistant Store Manager
Petsmart
02.2023 - Current
Guest Advisor
Petco Animal Supplies Stores Inc.
06.2022 - Current
Manager on Duty
Covington Holistic Medical
05.2017 - 05.2022
Manager
Domino's Pizza
09.2015 - 02.2017
Kentwood High School