Empathetic professional with a proven track record in healthcare and customer service environment, seeking a challenging position in education. Excels in team collaboration, demonstrating exceptional organizational skills and a strong work ethic. Adept at managing time efficiently and enhancing patient experiences through active listening and stress management. Experienced in childcare.
Provided customer service
Assisted many different ages and different types of people
Communicated with co workers for efficient work flow for a very busy cafe
Answered telephones, set appointments, fielded patient questions, took messages for physicians
Therapy support for tracking insurance referrals and managing insurance payments
Answered telephones, routed callers, took messages and provided test results and routine information to patients
Processed faxes including scanning and updating patient charts
Assisted physician with procedures
Prepared injections, removed sutures and casts
Called patients with test results, called post-op patients, reviewed post-op instructions
Screened patients for MRI safety; transported and lifted patients
Prepared MRI for new procedures
Interacted with Radiologists and Technicians
Patience and stress management
Empathy
Positive
Calm
Motivated
Organized
Teamwork and collaboration
Strong work ethic
Time management
Active listening